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AWS Connect Administrator

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Randstad

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Location:
Australia , Brisbane

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Join the Public Cloud AWS Product, where you will be at the forefront of digital adoption and customer service excellence. As an AWS Connect Administrator, you will manage successful cloud initiatives and ensure service offerings remain cutting-edge while working in a culture that values diversity and professional respect. This is a meaningful opportunity to contribute to responsive, customer-focused services that deliver real benefits to the Queensland community.

Job Responsibility:

  • Provide AWS system administration services and expert advice to internal and external customers within agreed service levels
  • Identify and implement infrastructure improvements and risk management strategies based on customer business drivers
  • Deliver product demonstrations and workshops to showcase AWS offerings and present tailored solutions to meet client needs
  • Assist lead implementers with customer onboarding, architectural research, and the application of emerging technologies
  • Collaborate with diverse teams including Architecture, Product Management, and Project Delivery to support the AWS Product line

Requirements:

  • Demonstrated experience delivering enterprise AWS solutions across multiple customers and government environments
  • Extensive knowledge of AWS Connect for cloud contact solutions, including Contact Flow Design and Service Integrations
  • Strong scripting and automation skills utilizing tools such as Terraform, Python, or AWS CDK
  • Deep understanding of IAM security, logging, and compliance patterns within the AWS ecosystem
  • Proven ability to build positive stakeholder relationships and communicate effectively regarding complex infrastructure architecture
What we offer:
  • Access to a Udemy license for ongoing learning and continuous professional development
  • Access to exclusive discounts across various platforms
  • Discounts on private health funds
  • 3 payruns a week

Additional Information:

Job Posted:
April 28, 2026

Expiration:
May 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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