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InfusionPoints is looking for engineers with a diverse set of experiences and skillsets to help maintain our customer’s Federal General Support System on AWS / Azure infrastructure. As an InfusionPoints’ engineer you will provide service insight, response, and service management to maintain high service reliability and availability with low touch through extensible services and platforms, standardized processes, automation of routine tasks, and product feedback.
Job Responsibility:
Maintain a General Support System (GSS) on AWS infrastructure
Build and keep a healthy CI/CD pipeline for GSS solutions
Administer systems necessary to maintain CI/CD pipeline
Strong focus on quality and automation
Conduct post-mortems to analyze failures and prevent recurrence
Deploy and manage infrastructures for next-gen cloud SaaS platforms
Contribute ideas on how we can continuously improve systems and processes
Provide service support by participating in regular on-call shifts responding to service issues
Requirements:
Strong communication and interpersonal skills
Experience providing on-call support for high priority incidents
Experience with Cloud Infrastructure (Azure/AWS)
Experience with Microsoft Active Directory
Experience with Microsoft Windows 2016
Experience with Microsoft RDS Farm
Knowledge of Microsoft ADFS and AWS integration
Strong knowledge of Windows & Linux OS Hardening
Experience with multiple Linux distros (CentOS, REHL, Ubuntu, Debian)
Systematic problem-solving approach coupled with a strong sense of ownership and independence
Experience working in a software application development environment
Experience with CI/CD tools such as Jenkins, Ansible, PowerShell, Python, Git, Terraform, Packer
Experience working in a highly secure environment
Operational experience with networking and an understanding of networking principles
US Citizens only
BS in Computer Science or related technical field, or equivalent industry experience
Nice to have:
Experience operating, troubleshooting, and scaling online services
Experience reviewing security scans and remediating vulnerabilities
Familiarity with security issues in the cloud such as intrusion, penetration, and vulnerability scanning
Experience with monitoring solutions: e.g. ELK, Splunk, Nagios, Solarwinds, Wavefront, etc.
Experience with Jira Service Desk and PagerDuty or similar tools
Experience with Change Management processes and functions
Experience with various data management technologies including relational and non-relational databases and message queues
Nice to have at least one of following certifications: AWS or Azure certifications
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