AVP - SOC Cyber Fraud Analyst Job at Citi (Singapore)

Job Description

The Security Operations Center Cyber Fraud Analyst is an intermediate level position responsible for leading efforts to prevent, monitor and respond to information/data breaches and cyber-attacks on a 24x7 basis. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.

Job Responsibility

The analyst performs monitoring, research, assessment and analysis of Digital Fraud Attacks leveraging various Security Event Monitoring platforms including Web Threat Detection, Real Time Fraud Risk Assessment, Big Data and Digital Application Monitoring tools (Splunk, SAS, Teradata, and enterprise real time fraud detection tools)
Follow pre-defined actions to handle BAU and high severity issues including escalating to other support groups
Execute daily ad hoc tasks or lead small projects as needed
Create and maintain operational reports for Key Performance Indicators and weekly and monthly metrics
Perform assessment as well as troubleshooting to help isolate technical issues with the integration of fraud monitoring technologies
Participate in daily and ad hoc conference calls to manage quality assurance and documentation related tasks
Identify areas for tuning use cases to enhance monitoring value
Engage with Fraud Policy, Operations, Strategy and other teams for early detection, prevention and mitigation of detected fraudulent activities

Requirements

Ability to communicate effectively both orally and in writing
Strong knowledge of current Cyber Fraud trends including common Account Takeover techniques and banking malware
Deep understanding of Intrusion Detection analysis (TCP/IP, packet level analysis) as well as Application Layer Protocols (HTTP)
Advanced understanding of various operating systems (Windows/UNIX), and web technologies (focusing on Internet security)
Knowledge of cutting-edge threats and technologies affecting Web Applications
Experience with Big Data Technologies, ETL Tools, Data Warehouse and Business Intelligence technologies is preferred
Experience with any scripting language and Splunk is a plus
Experience with vulnerability assessment as well as penetration testing or forensic analysis fields is a plus
Certifications from EC-Council, GIAC, (ISC)² are preferred [CISSP, CEH, GCIA, GWAPT and CFE]
5-8 years of relevant experience in Cyber Fraud or SOC
Consistently demonstrates clear and concise written and verbal communication
Proven influencing and relationship management skills
Proven analytical skills
Bachelor’s degree/University degree or equivalent experience

Nice to have

Experience with Big Data Technologies, ETL Tools, Data Warehouse and Business Intelligence technologies
Experience with any scripting language and Splunk
Experience with vulnerability assessment as well as penetration testing or forensic analysis fields
Certifications from EC-Council, GIAC, (ISC)² [CISSP, CEH, GCIA, GWAPT and CFE]

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AVP - SOC Cyber Fraud Analyst

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