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Avp Operational Efficiency And Migrations Manager

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HSBC

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Location:
Poland

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Category:
Consulting

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Contract Type:
Not provided

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Salary:

12975.00 - 17125.00 PLN / Month
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Job Description:

Your career opportunity: A global role within Private Bank (PB) COO with functional and entity reporting to Head of WPS&PB Poland department, with activities functionally aligned to Ops Efficiency Lead. This is a key function within the central CAO team and the job holder will be supporting the PB&WPS GSC Operational Efficiency as well as related key strategic and operational initiatives such as Migrations/Offshoring, Hiring & Cost/FTE management.

Job Responsibility:

  • Act as the SME for PB and support end-to-end delivery of offshoring initiatives, including hiring activities and recharging mechanism to ensure that stakeholders expectations are met within the required timelines
  • Co-ordinate with onshore process owners to agree the migration roadmap and drive implementation
  • Ensure job postings and hiring quality meet business requirements and HSBC standards
  • Partner with the Migrations & Capacity Management (MCM) team to complete mandatory key governance and control requirements (e.g., data sharing, Compliance and Outsourcing assessments, IGSA/offshoring contracts, IT and BCIM arrangements, charging methodology)
  • Track actions, milestones, and timelines to achieve Go Live and BAU dates
  • escalate delays and risks early and drive resolution
  • Participate in governance forums, manage stakeholder expectations professionally, and drive continuous improvement through lessons learned and process optimisation
  • Provide business management support for the GSC team and contribute to change delivery initiatives
  • Define and support implementation of organisational structure management initiatives.

Requirements:

  • Minimum 5 years’ experience in banking with a major global bank or a top-tier management consulting firm (Private Banking experience preferred)
  • Strong knowledge of capacity management processes, including FRP and recharge mechanisms
  • Proven experience in managing migration initiatives
  • Strong communication, stakeholder management, and networking skills
  • Understanding of organisational design principles and related initiatives
  • Ability to work effectively across diverse teams and external parties to leverage organisational design expertise and deliver outcomes.
What we offer:
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN)
  • Cafeteria platform
  • Employee assistance program
  • Additional contributions to PPK scheme
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Financial support with trainings and education
  • Social fund
  • Flexible working hours
  • Free parking

Additional Information:

Job Posted:
May 13, 2026

Expiration:
June 11, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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