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AVP of Operations & Client Success

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Boston

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Contract Type:
Not provided

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Salary:

120000.00 - 130000.00 USD / Year

Job Responsibility:

  • Partner with sales leadership to ensure client commitments align with operational capabilities
  • Oversee delivery of client programs, ensuring quality, accuracy, and on-time execution
  • Manage senior-level client relationships, presentations, and ongoing communications
  • Improve workflows, systems, and processes to support scalable, consistent execution
  • Monitor budgets, resource allocation, and delivery performance across active programs
  • Lead and support the marketing/operations team with clear direction, accountability, and hands-on involvement
  • Oversee contracts, documentation, compliance, and RFP/proposal support
  • Help drive client satisfaction, retention, and long-term growth

Requirements:

  • Bachelor’s degree required
  • advanced degree preferred
  • 7–10+ years of experience in operations, client success, marketing, account management, or a related field
  • Proven experience managing senior client relationships and cross-functional teams
  • Strong background in process improvement, execution oversight, and operational leadership
  • Excellent communication, presentation, organizational, and problem-solving skills
  • Comfortable working in a hands-on, fast-moving environment
What we offer:
  • bonus
  • health
  • dental
  • vision
  • retirement
  • life insurance
  • paid time off

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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