AVP of Operations & Client Success Job at Robert Half (Boston)

AVP of Operations & Client Success

The AVP of Operations & Client Success is a hands-on leadership role responsible...

Location

United States , Boston

Salary:

120000.00 - 130000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree required
advanced degree preferred
7–10+ years of experience in operations, client success, marketing, account management, or a related field
Proven experience managing senior client relationships and cross-functional teams
Strong background in process improvement, execution oversight, and operational leadership
Excellent communication, presentation, organizational, and problem-solving skills
Comfortable working in a hands-on, fast-moving environment

Job Responsibility

Partner with sales leadership to ensure client commitments align with operational capabilities
Oversee delivery of client programs, ensuring quality, accuracy, and on-time execution
Manage senior-level client relationships, presentations, and ongoing communications
Improve workflows, systems, and processes to support scalable, consistent execution
Monitor budgets, resource allocation, and delivery performance across active programs
Lead and support the marketing/operations team with clear direction, accountability, and hands-on involvement
Oversee contracts, documentation, compliance, and RFP/proposal support
Help drive client satisfaction, retention, and long-term growth

What we offer

Health insurance
Dental insurance
Vision insurance
Retirement plan
Life insurance
Paid time off
Bonus eligibility

Fulltime

New

Avp- In-Business Risk 1lod Sr. Analyst -Tts-Risk And Control

An individual in Enterprise Risk Management plays a critical role in managing th...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelors degree
5-8 years of experience
Thorough understanding of risk and control assessments
Proficiency in diagnosing root causes and developing corrective actions
Comprehensive knowledge of operational and compliance risks
Deep awareness and understanding of the industry's laws, rules, and regulations
Proven track record in evaluating business changes and managing risk exposures
Experience in monitoring control breaches and leveraging lessons learned for process improvements
Demonstrated experience in implementing governance mechanisms to manage risk profiles
History of enforcing compliant standards and procedures in risk management

Job Responsibility

Conduct risk and control assessments promptly aligning with existing standards
Continually enhance control capabilities, develop interim tools, and strategize monitoring solutions to fortify against potential regulation breaches and misconduct
Assist in coordinating governance and facilitating risk management assessments to ensure the accuracy and completeness of the Manager Control Assessment (MCA)
Contribute to the implementation and oversight of the Control Framework, including various policies and the Control Inventory
Drive innovative risk analysis, provide updates on risk management, and aid in timely risk reporting
Support root cause identification and corrective action recommendations to prevent potential breaches of regulation
Develop communication materials for varied audiences and lead risk management training initiatives
Analyze risks associated with new activities and business changes, ensuring effective management
Contribute to risk management, adhering to policy requirements, and support the response to Risk events
Assist in embedding risk and control responsibilities within business units and implementing standards and procedures

Fulltime

New

Applications Development Sr Programmer Java/Angular - AVP

Overview: Investment Banking and Corporate Banking (IBCB) is comprised of divers...

Location

United States , Irving

Salary:

107120.00 - 160680.00 USD / Year

Citi

Expiration Date

July 02, 2026

Requirements

6+ years of relevant experience in Full Stack Development
Bachelor's degree/University degree or equivalent experience
In-depth knowledge of JavaScript
Expertise in frontend technologies like Angular
Expertise in middleware technologies like Java, Spring Boot, GraphQL, NOSQL DBs and Kafka
Extensive experience in testing User Interfaces
Solid experience in agile development environment
Ability to operate with limited direct supervision.

Job Responsibility

Building applications for bankers
Advocating and advancing modern software development practices including privacy and security first principles
Incorporating DevSecOps and SRE best practices
Ensuring delivery of great solutions by maintaining a culture of quality and engineering excellence
Contributing to continual improvement by suggesting improvements to software architecture, software development process and new technologies
Communicating with both the client and project teams
Exploring existing applications, determining areas of complexity and potential risks to successful implementation.

What we offer

Discretionary and formulaic incentive and retention awards
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

Fulltime

!

New

Avp Business Analyst

Join us as a Business Analyst within Lending tech team in our Private Banking di...

Location

United Kingdom , Glasgow

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Minimum 5 years’ Business Analysis experience within technology change programmes in the Financial Services sector
Proven track record of delivering end-to-end technology change initiatives within, from requirements definition through to implementation and go-live
Experience in Agile delivery teams

Job Responsibility

Identification and analysis of business problems and client requirements that require change within the organisation
Development of business requirements that will address business problems and opportunities
Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations
Support the creation of business cases that justify investment in proposed solutions
Conduct feasibility studies to determine the viability of proposed solutions
Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget
Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope
Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation

What we offer

Fitness Suite
fitness classes
on-site GP
bicycle store
rooftop bar
clubs and societies

Fulltime

New

RPA/Python Developer, AVP

The Applications Development Senior Programmer Analyst is an intermediate level ...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of relevant experience
Experience in systems analysis and programming of software applications
Experience in managing and implementing successful projects
Working knowledge of consulting/project management techniques/methods
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Strong hands-on expertise in Automation Anywhere (required)
Strong Python programming skills (required)
Experience building automation using Selenium, Robot Framework, or similar frameworks
Experience migrating or re-engineering RPA bots into Python-based solutions (highly preferred / key differentiator)
Experience modernizing legacy RPA implementations into code-driven automation frameworks is highly preferred

Job Responsibility

Conduct comprehensive feasibility studies, time, and cost estimates for new IT initiatives and automation projects
Contribute to IT planning and strategy, identifying opportunities to leverage automation and emerging technologies to meet specific business needs
Assess and mitigate technology risks associated with application development and automation deployments
Lead the design, development, configuration, and deployment of end-to-end RPA and Python-based automation solutions, ensuring alignment with business and IT architectural standards
Develop and configure bots primarily using Automation Anywhere, and concurrently build and maintain robust Python-based automation solutions (e.g., using Selenium, Robot Framework, or similar libraries)
Oversee all phases of the development process: analysis, design, construction, testing, and implementation for both traditional applications and automation workflows
Actively lead the migration of existing Automation Anywhere bots into Python-based automation frameworks, focusing on redesign, optimization, and reusability improvements
Utilize in-depth specialty knowledge of applications development and automation to analyze complex problems/issues, providing evaluative judgment on business and system processes
Analyze existing bot implementations and identify opportunities for simplification, scalability, and performance enhancements, translating business requirements into robust, scalable technical solutions
Lead design decisions for automation architectures, mentor junior developers, and drive the adoption of software engineering best practices for modular, reusable, and maintainable automation frameworks

Fulltime

Private Banker Senior - AVP

The Private Banker Sr. is a seasoned professional role. Applies in-depth discipl...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of experience
Extensive and proven experience in Private Banking having covered the UHNW market / Extensive experience in working with and/or leading client teams and transactions / Demonstrated track record in relationship selling
Creative and innovative
Able to priorities
Able to work as part of a team
Thrives in a business development environment
Strong communication skills
Ability to influence
Bachelor's/University degree or equivalent experience

Job Responsibility

Actively identify prospects and establish contact with them/convert prospects into clients
Demonstrate an in-depth understanding of clients’ businesses and sources of wealth generation
Anticipate events in a client’s life and business which have significant financial implications
Serve as a trusted advisor to clients who frequently seek strategic advice regarding financial matters
Build relationships with client families that cross generations to establish long-term connections to the Citi Private Bank
Effectively manage client expectations regarding what can and cannot be executed on their behalf
Maintain full understanding of client goals and risk tolerance to ensure that financial strategies are appropriate
Uncover needs that are not articulated or clearly expressed by the client
Bring together the product experts to develop long-term solutions to strengthen relationships with the firm
Help clients achieve broad financial/investment goals related to the creation and management of wealth

Fulltime

Etl Abinitio Developer - Avp

The Applications Development Senior Programmer Analyst is an intermediate level ...

Location

Mexico , Ciudad De Mexico

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of relevant experience
Experience in systems analysis and programming of software applications
Experience in managing and implementing successful projects
Working knowledge of consulting/project management techniques/methods
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
5+ years as Developer within a distributed, service-based, large-scale enterprise technology environment (financial institutions preferred)
4+ years of experience in development of Data Acquisition, creation of rule ready data sets, proficiency in SQL and experience with Oracle database management
Proven experience and subject matter expertise within the requirements / defect management tools (like JIRA), source code management tools (like GitHub, bit bucket), Change management Tools (like ServiceNow), build and Release management Tools (Jenkins, Maven), experience with batch job Scheduling (Autosys JIL) etc.
8+ years of experience in development of AB Initio (GDE, EME, Express>It) ETL
Very good understanding of software development life cycle and Release Management

Job Responsibility

Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
Ensure essential procedures are followed and help define operating standards and processes
Serve as advisor or coach to new or lower level analysts
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Hands-on development of system functionality involving integrations between system functions as well as identify and define necessary system enhancements to deploy new products and process improvements, partnering with multiple teams
Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation

Fulltime

In-Business Risk 1LOD Sr Analyst - AVP

An individual in Enterprise Risk Management plays a critical role in managing th...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelors degree
5-8 years of experience
Thorough understanding of risk and control assessments
Proficiency in diagnosing root causes and developing corrective actions
Comprehensive knowledge of operational and compliance risks
Deep awareness and understanding of the industry's laws, rules, and regulations
Proven track record in evaluating business changes and managing risk exposures
Experience in monitoring control breaches and leveraging lessons learned for process improvements
Demonstrated experience in implementing governance mechanisms to manage risk profiles
History of enforcing compliant standards and procedures in risk management

Job Responsibility

Conduct risk and control assessments promptly aligning with existing standards
Continually enhance control capabilities, develop interim tools, and strategize monitoring solutions to fortify against potential regulation breaches and misconduct
Assist in coordinating governance and facilitating risk management assessments to ensure the accuracy and completeness of the Manager Control Assessment (MCA)
Contribute to the implementation and oversight of the Control Framework, including various policies and the Control Inventory
Drive innovative risk analysis, provide updates on risk management, and aid in timely risk reporting
Support root cause identification and corrective action recommendations to prevent potential breaches of regulation
Develop communication materials for varied audiences and lead risk management training initiatives
Analyze risks associated with new activities and business changes, ensuring effective management
Contribute to risk management, adhering to policy requirements, and support the response to Risk events
Assist in embedding risk and control responsibilities within business units and implementing standards and procedures

Fulltime

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AVP of Operations & Client Success

Job Responsibility

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AVP of Operations & Client Success

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