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Avp-kyc High Risk Refresh

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Barclays

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Location:
India , Gurgaon

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Embark on a transformative journey as AVP-KYC HIGH RISK REFRESH at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes with risk management initiatives. You will take ownership of your work and provide first-class support to our clients with expertise and care.

Job Responsibility:

  • Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices
  • Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations
  • Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank's objectives and SLAs
  • Management of operational professionals and provide guidance, coaching and support to improve colleagues' delivery quality
  • Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement
  • Compliance with all regulatory requirements and internal policies related to customer experience
  • Creation of a safe environment for colleagues to speak up, actively and regularly encourage and solicit feedback to ensure people agenda remains focused on the right areas
  • Management of attrition by working closely with HR in implementing retention initiatives for work force

Requirements:

  • Proven ability to make decisions using own initiative and without guidance
  • Ability to contribute effectively when working with colleagues at more senior levels across KYC and with Coverage colleagues, both verbally and written
  • Proven ability to analyse a significant amount of data and offer solutions and recommendations for improved operational control efficiency.

Nice to have:

  • Proven experience in KYC roles and thorough understanding of KYC
  • Experience of working with key stakeholders e.g. Financial Crime and Relationship Teams
  • Ability to contribute effectively when working with senior colleagues, across the breadth of business/strategic issues
  • Proven ability to prioritise effectively, setting direction and targets, balancing resources and management stake and Proven Leadership experience including recruitment, structuring, leading and motivating operational teams to deliver results against stretching performance targets
What we offer:
  • Hybrid working
  • Wellness rooms
  • On-site cafeterias
  • Fitness centers
  • Tech-equipped workstations

Additional Information:

Job Posted:
January 29, 2026

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