Avp, Delivery Partnerships Job at Braze (Austin)

New

Avp, Delivery Partnerships

As the AVP, Delivery, you will lead the global strategy, execution, and performa...

Location

United States , New York City

Salary:

255000.00 - 270000.00 USD / Year

Braze

Expiration Date

Until further notice

Requirements

15+ years of experience in professional services, partner delivery, channel development, or ecosystem strategy within high-growth SaaS or enterprise technology
7+ years of people leadership, including managing leaders who oversee global or multi-region teams
Proven success scaling large delivery partner ecosystems, improving service quality, and driving measurable improvements in customer satisfaction
Strong affinity with SaaS sales excellence and front line experience of closing business through a business value based selling motion
Demonstrated ability to work cross-functionally with Customer Success, Sales, Partner COE, Marketing, and Product to create unified customer and partner outcomes
Deep understanding of services economics, partner incentives, enablement strategy, and delivery operating models
Strong executive presence, communication, and influencing skills
comfortable navigating C-level discussions internally and with major global partners
A strategic thinker with an operational mindset, capable of setting long-term vision while ensuring world-class execution

Job Responsibility

Lead the global strategy, execution, and performance of Braze’s delivery ecosystem, overseeing both the Delivery Partner Account Management and Partner Success functions
Own strategies that help us win with our delivery partners and subsequently ensure that Braze customers experience consistently exceptional delivery outcomes, through partner-led service models at scale
Work closely with the Delivery Partner COE, Customer Experience (CX), Sales, and cross-functional leaders to elevate CPSAT (Customer Partner Satisfaction), deepen partner capability and maturity, and drive seamless alignment across the customer lifecycle
Set the long-term vision for how Braze scales delivery with partners globally, striking the right balance between quality, efficiency and partner autonomy
Win Together with Delivery Partners & advance partner capability and maturity at scale
Partner with the Customer Experience (CX) org to define the global delivery ecosystem strategy
Drive excellence in customer outcomes and CPSAT performance
Lead and unify Delivery Partner Account Management + Delivery Success
Ensure cross-functional alignment with Partner Services COE, CX, and Sales
Drive visibility, accountability, and operational excellence

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

New

Avp, Delivery Partnerships

As the AVP, Delivery, you will lead the global strategy, execution, and performa...

Location

United States , San Francisco

Salary:

255000.00 - 270000.00 USD / Year

Braze

Expiration Date

Until further notice

Requirements

15+ years of experience in professional services, partner delivery, channel development, or ecosystem strategy within high-growth SaaS or enterprise technology
7+ years of people leadership, including managing leaders who oversee global or multi-region teams
Proven success scaling large delivery partner ecosystems, improving service quality, and driving measurable improvements in customer satisfaction
Strong affinity with SaaS sales excellence and front line experience of closing business through a business value based selling motion
Demonstrated ability to work cross-functionally with Customer Success, Sales, Partner COE, Marketing, and Product to create unified customer and partner outcomes
Deep understanding of services economics, partner incentives, enablement strategy, and delivery operating models
Strong executive presence, communication, and influencing skills
comfortable navigating C-level discussions internally and with major global partners
A strategic thinker with an operational mindset, capable of setting long-term vision while ensuring world-class execution

Job Responsibility

Win Together with Delivery Partners & advance partner capability and maturity at scale
Partner with the Customer Experience (CX) org to define the global delivery ecosystem strategy
Drive excellence in customer outcomes and CPSAT performance
Lead and unify Delivery Partner Account Management + Delivery Success
Ensure cross-functional alignment with Partner Services COE, CX, and Sales
Drive visibility, accountability, and operational excellence
Serve as the executive sponsor for priority delivery partners
Champion partner-led delivery internally and externally

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

New

Avp, Delivery Partnerships

As the AVP, Delivery, you will lead the global strategy, execution, and performa...

Location

United Kingdom , London

Salary:

Not provided

Braze

Expiration Date

Until further notice

Requirements

15+ years of experience in professional services, partner delivery, channel development, or ecosystem strategy within high-growth SaaS or enterprise technology
7+ years of people leadership, including managing leaders who oversee global or multi-region teams
Proven success scaling large delivery partner ecosystems, improving service quality, and driving measurable improvements in customer satisfaction
Strong affinity with SaaS sales excellence and front line experience of closing business through a business value based selling motion
Demonstrated ability to work cross-functionally with Customer Success, Sales, Partner COE, Marketing, and Product to create unified customer and partner outcomes
Deep understanding of services economics, partner incentives, enablement strategy, and delivery operating models
Strong executive presence, communication, and influencing skills
comfortable navigating C-level discussions internally and with major global partners
A strategic thinker with an operational mindset, capable of setting long-term vision while ensuring world-class execution

Job Responsibility

Win Together with Delivery Partners & advance partner capability and maturity at scale
Partner with the Customer Experience (CX) org to define the global delivery ecosystem strategy
Drive excellence in customer outcomes and CPSAT performance
Lead and unify Delivery Partner Account Management + Delivery Success
Ensure cross-functional alignment with Partner Services COE, CX, and Sales
Drive visibility, accountability, and operational excellence
Serve as the executive sponsor for priority delivery partners
Champion partner-led delivery internally and externally

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

New

Avp, Delivery Partnerships

As the AVP, Delivery, you will lead the global strategy, execution, and performa...

Location

United States , Chicago

Salary:

255000.00 - 270000.00 USD / Year

Braze

Expiration Date

Until further notice

Requirements

15+ years of experience in professional services, partner delivery, channel development, or ecosystem strategy within high-growth SaaS or enterprise technology
7+ years of people leadership, including managing leaders who oversee global or multi-region teams
Proven success scaling large delivery partner ecosystems, improving service quality, and driving measurable improvements in customer satisfaction
Strong affinity with SaaS sales excellence and front line experience of closing business through a business value based selling motion
Demonstrated ability to work cross-functionally with Customer Success, Sales, Partner COE, Marketing, and Product to create unified customer and partner outcomes
Deep understanding of services economics, partner incentives, enablement strategy, and delivery operating models
Strong executive presence, communication, and influencing skills
comfortable navigating C-level discussions internally and with major global partners
A strategic thinker with an operational mindset, capable of setting long-term vision while ensuring world-class execution

Job Responsibility

Lead the global strategy, execution, and performance of Braze’s delivery ecosystem, overseeing both the Delivery Partner Account Management and Partner Success functions
Own strategies that help us win with our delivery partners and subsequently ensure that Braze customers experience consistently exceptional delivery outcomes, through partner-led service models at scale
Work closely with the Delivery Partner COE, Customer Experience (CX), Sales, and cross-functional leaders to elevate CPSAT (Customer Partner Satisfaction), deepen partner capability and maturity, and drive seamless alignment across the customer lifecycle
Set the long-term vision for how Braze scales delivery with partners globally, striking the right balance between quality, efficiency and partner autonomy
Win Together with Delivery Partners & advance partner capability and maturity at scale
Partner with the Customer Experience (CX) org to define the global delivery ecosystem strategy
Drive excellence in customer outcomes and CPSAT performance
Lead and unify Delivery Partner Account Management + Delivery Success
Ensure cross-functional alignment with Partner Services COE, CX, and Sales
Drive visibility, accountability, and operational excellence

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

New

Hr business partner

The HR Business Partner (ZSP) is a key member of the ZEO Success team and serves...

Location

India , Bangalore

Salary:

Not provided

Zuora

Expiration Date

Until further notice

Requirements

6-8 years of progressive HR experience, with exposure to HR Business Partnering or closely related roles
Experience supporting leaders and teams in a hi-tech or product-based organization
Demonstrated ability to advise and influence leaders across organizational levels
Strong data-driven mindset, with experience using people’s insights to diagnose issues and inform solutions

Job Responsibility

Develop and implement people and talent plans that support both immediate priorities and long-term business goals for assigned teams
Translate business priorities into actionable people initiatives
Demonstrate solid problem-solving skills by identifying practical solutions, driving them through execution, and ensuring they are followed through to completion
Partner with leaders to build strong, high-performing teams by providing guidance on performance management, leadership effectiveness, career development, and succession planning
Support business growth by helping leaders with team planning, role clarity, and effective people practice as the organization scales
Support the employee lifecycle, including handling employee relations matters and investigations with guidance, while ensuring alignment with ZEO Success Delivery practices and local compliance
Improve employee engagement and retention by analyzing insights from engagement surveys and other people data and working with leaders to create and execute action plans
Support talent and development initiatives by facilitating talent reviews, identifying learning needs, and enabling relevant learning and development programs
Reinforce Zuora’s culture by promoting core values and leadership behaviors and supporting leaders in building an inclusive and high-performance work environment
Work closely with HR COEs (Talent, Total Rewards) and regional HR partners to deliver a consistent and effective HR experience

What we offer

Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
Medical insurance
Generous, flexible time off
Paid holidays, “wellness” days and company wide end of year break
6 months fully paid parental leave
Learning & Development stipend
Opportunities to volunteer and give back, including charitable donation match
Free resources and support for your mental wellbeing

New

Carpentry Handyman

We're hiring experienced, motivated and organized home improvement professionals...

Location

United States , Lemon Grove

Salary:

25.00 - 30.00 USD / Hour

Mr. Handyman

Expiration Date

Until further notice

Requirements

Strong ‘multi-skill’ Handyman background desired
Strong carpentry background
Must have/own ‘day to day’ tools of the trade
Ability to accurately determine time needed on various tasks
Strong ability to prioritize and time manage projects
Comfortable being client facing as needed
Team player who can work independently
5+ years of paid professional experience preferred

Job Responsibility

Complete small to medium maintenance/repairs and home improvement projects
Communicate with customers about scope of work and manage expectations
Deliver a premium and consistent customer experience
Manage time to effectively meet deadlines
Thrive in a fast-moving environment
Open doors to future work

What we offer

Great Company Culture and Strong Core Values
Flexible Hours and Scheduling
Company vehicle and expenses
Coaching and Training
Work/Life Balance
Paid Time Off / Holidays
Bonus Opportunities

Fulltime

New

Office Manager

Are you ready to join a team that provides excellent service and value to our cu...

Location

United States , Orlando

Salary:

18.00 - 25.00 USD / Hour

Mr. Handyman

Expiration Date

Until further notice

Requirements

Live within the area
Have 3+ years of experience in an office setting
Have 2+ years supervisory/management experience
Solving problems must come easily to you
Complete a background check
Professional communication and phone skills

Job Responsibility

Office and Lead management – You will hold responsibility for all customer communications while organizing work and managing schedules for our Service Professionals
Manage customer and team expectations – You’ll communicate with customers and team members to help them understand what they need to have done and manage expectations about the scope of work and costs
Office Operations – Supervise office personnel and responsibility of overall office operations
Thrive in a terrific environment – You’ll lead by delivering a great experience that wows every customer. You will promote the Mr. Handyman Way and embrace our code of values

What we offer

Competitive pay
Advancement and growth opportunities
Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
The pride that comes with applying your skills in a challenging and varied work environment
The opportunity to wow customers with a best-in-class customer experience and solutions
Flexibility with hours so you can take care of life’s important events
Bonus opportunities available
PTO available

Fulltime

New

Site Reliability Engineer

Join Zuora’s high-impact Operations team and help power the backbone of our indu...

Location

Costa Rica

Salary:

Not provided

Zuora

Expiration Date

Until further notice

Requirements

Strong hands-on experience in Linux Administration and Python Development
Experience working with Agentic AI or multi-agent frameworks to amplify operational capabilities
Deep expertise with Docker and Kubernetes, managing scalable, high-availability environments
Familiarity with Kafka, ActiveMQ, MySQL, Oracle, Redis, and modern caching/messaging systems
Understanding of AI/ML-based anomaly detection and predictive operations
Proven ability in incident management, RCA, and building systems that prevent recurrence
Experience designing and maintaining CI/CD pipelines, with strong observability and reliability focus
Proficiency with Prometheus, Grafana, and OpenTelemetry for real-time monitoring and anomaly detection
A continuous learning mindset and a passion for automation, innovation, and operational excellence
1+ years of experience in a SaaS or cloud-native environment

Job Responsibility

Design and implement intelligent automation for infrastructure lifecycle management — including self-healing, anomaly detection, and automated remediation using IaC and AI-driven tooling
Apply AI/ML techniques for predictive monitoring and proactive performance optimization to prevent outages before they happen
Lead complex incident response and root cause analysis (RCA) efforts, embedding automation and learning into postmortems
Identify and remove reliability bottlenecks using dynamic scaling, telemetry instrumentation, and automated tuning
Continuously enhance runbooks and playbooks by integrating machine learning insights and automating manual tasks
Stay on the cutting edge of AIOps, distributed systems, and cloud-native reliability practices — and bring those learnings to influence strategic engineering decisions

What we offer

Competitive compensation, bonus opportunities, and retirement programs
Comprehensive medical, dental, and vision coverage
Generous, flexible time off
Paid holidays, wellness days, and a company-wide year-end break
6 months of fully paid parental leave
Learning & development stipend
Opportunities to give back, including volunteer time and donation matching
Mental wellbeing resources and support

Avp, Delivery Partnerships

Braze

Location:
United States , Austin

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 17, 2026

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