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Avp, Client Onboarding Sr Analyst

https://www.citi.com/ Logo

Citi

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Location:
India , Pune

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Client Onboarding Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Job Responsibility:

  • Requirements Definition & Management: Collaborate with decision-makers, system owners, and end-users to comprehensively define, document, and manage business, financial, and operational requirements
  • Lead requirements gathering sessions, workshops, and interviews
  • Develop and maintain comprehensive documentation (BRDs, FSDs, Use Cases)
  • Systems Analysis & Solution Design: Identify, establish, and analyze scope and parameters of systems
  • Conduct thorough analysis of existing business processes, identify capability gaps, and propose appropriate solutions
  • Evaluate potential solutions and recommend optimal approaches
  • Reporting & Communication: Generate and compile insightful reports
  • Consistently demonstrate clear, concise, and influential communication
  • Stakeholder Engagement & Advisory: Serve as liaison between business stakeholders, technical teams, and third-party vendors
  • Provide expert advice and counsel
  • Filter, prioritize, and validate complex material
  • Project & SDLC Involvement: Actively participate in all phases of the Software Development Life Cycle
  • Utilize SDLC tools (Jira, Confluence, Azure DevOps)
  • Risk Management & Compliance: Assess and mitigate risks
  • Drive compliance with applicable laws, rules, and regulations

Requirements:

  • 5-8 years of progressive experience in business analysis, systems analysis, or a related role within the financial services industry, preferably with exposure to Custody Account Services
  • Proven experience in writing detailed business requirements (e.g., BRDs, FSDs, user stories) and managing them through the project lifecycle
  • Demonstrated ability to effectively use complex analytical, interpretive, and problem-solving techniques
  • Aptitude in various requirements gathering methodologies (e.g., Agile, Waterfall) and process modeling techniques (e.g., BPMN, flowcharts)
  • Proficiency with SDLC tools such as Jira, Confluence, or similar platforms for requirements management, task tracking, and documentation
  • Strong data analysis skills, including the ability to work with large datasets, extract insights, and define data requirements for system integrations
  • Familiarity with database concepts and SQL for data querying and validation is a plus
  • Proven interpersonal, diplomatic, and influencing skills, with the ability to build strong relationships and negotiate effectively with stakeholders at all levels
  • Exceptional written and verbal communication skills, capable of presenting complex technical and business information clearly and concisely to both technical and non-technical audiences
  • Ability to facilitate meetings, conduct presentations, and lead discussions with confidence and authority
  • Strong organizational skills with the ability to manage multiple priorities and projects simultaneously in a fast-paced environment
  • Proactive and self-motivated with a strong sense of ownership and accountability
  • Ability to work independently and collaboratively as part of a cross-functional team

Nice to have:

Familiarity with database concepts and SQL for data querying and validation is a plus

Additional Information:

Job Posted:
May 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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