This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Client Onboarding Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Job Responsibility:
Requirements Definition & Management: Collaborate with decision-makers, system owners, and end-users to comprehensively define, document, and manage business, financial, and operational requirements
Lead requirements gathering sessions, workshops, and interviews
Develop and maintain comprehensive documentation (BRDs, FSDs, Use Cases)
Systems Analysis & Solution Design: Identify, establish, and analyze scope and parameters of systems
Conduct thorough analysis of existing business processes, identify capability gaps, and propose appropriate solutions
Evaluate potential solutions and recommend optimal approaches
Reporting & Communication: Generate and compile insightful reports
Consistently demonstrate clear, concise, and influential communication
Stakeholder Engagement & Advisory: Serve as liaison between business stakeholders, technical teams, and third-party vendors
Provide expert advice and counsel
Filter, prioritize, and validate complex material
Project & SDLC Involvement: Actively participate in all phases of the Software Development Life Cycle
Risk Management & Compliance: Assess and mitigate risks
Drive compliance with applicable laws, rules, and regulations
Requirements:
5-8 years of progressive experience in business analysis, systems analysis, or a related role within the financial services industry, preferably with exposure to Custody Account Services
Proven experience in writing detailed business requirements (e.g., BRDs, FSDs, user stories) and managing them through the project lifecycle
Demonstrated ability to effectively use complex analytical, interpretive, and problem-solving techniques
Aptitude in various requirements gathering methodologies (e.g., Agile, Waterfall) and process modeling techniques (e.g., BPMN, flowcharts)
Proficiency with SDLC tools such as Jira, Confluence, or similar platforms for requirements management, task tracking, and documentation
Strong data analysis skills, including the ability to work with large datasets, extract insights, and define data requirements for system integrations
Familiarity with database concepts and SQL for data querying and validation is a plus
Proven interpersonal, diplomatic, and influencing skills, with the ability to build strong relationships and negotiate effectively with stakeholders at all levels
Exceptional written and verbal communication skills, capable of presenting complex technical and business information clearly and concisely to both technical and non-technical audiences
Ability to facilitate meetings, conduct presentations, and lead discussions with confidence and authority
Strong organizational skills with the ability to manage multiple priorities and projects simultaneously in a fast-paced environment
Proactive and self-motivated with a strong sense of ownership and accountability
Ability to work independently and collaboratively as part of a cross-functional team
Nice to have:
Familiarity with database concepts and SQL for data querying and validation is a plus