Avp, Client Experience Operations Job at Sotheby's (New York)

Wealth Regulatory Reporting Operations AVP

Wealth Regulatory Reporting Operations AVP position at Citi, responsible for reg...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum 5 years' work experience at banking/financial institutions in Operations or within Financial Market
Experience in regulatory reporting (including operational risks)
Experience in product knowledge (at least two from: investment funds, securities, derivatives)
Great communication and presentation skills including strong verbal and writing business English capacity
Ability to build strong partnerships global counterparts and cross-divisional colleagues
Ability to interact and work with seniors at different levels in an organisation
Capability to communicate effectively
Reliable and 'can do' attitude
Strong interpersonal skills to influence and spur change
Flexible with proven ability to conform to shifting priorities, demands and timelines

Job Responsibility

Performing tasks related to regulatory reporting for Wealth business (EMIR, Dodd Frank, CASS, CMAR, CSDR, MIFID, Bank of Italy, Depositor Protection, MMSR)
Coordination and involvement in process improvements and process reengineering initiatives
Compliance & monitoring visits and audits coordination
Preparation and updating of operational procedures and manuals
Ensuring execution of operational procedures
Responsibility for keeping the Service Level Agreement provisions, deadlines and reporting
Relationship management with internal clients located in NAM, Europe and Asia regions
Leading meetings and teleconferences concerning the process and team
Supporting team members in terms of current issues resolving
Assistance in internal trainings coordination for new employees

What we offer

Paid Parental Leave Program (maternity and paternity leave)
A supportive workplace for professionals returning to the office from childcare leave
Award-winning pension plan
Multisport
Holiday allowance
Private Medical Care Program
Group Life Insurance
Consideration for annual discretionary bonus
Employee Assistance Program
Access to a wide variety of learning and development programs

Fulltime

Wealth Regulatory Reporting Operations AVP

Wealth is a trusted advisor to the world's wealthiest, most influential individu...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Excellent spoken and written English
Good communication and presentation skills
Graduate (Master's degree) – Economy/business administration/ banking background preferred
At least 7 years' work experience at banking/financial institutions in Operations or within Financial Market
Experience in regulatory reporting
Excellent product knowledge (investment funds, securities, derivatives)
Experience and proofed track of record in project management / Operational engagement
Ability to build strong partnerships global counterparts and cross-divisional colleagues
Ability to interact and work with seniors at different levels in an organization
Competent with Microsoft Office tools

Job Responsibility

Performing tasks related to regulatory reporting for CPB business (EMIR, Dodd Frank, CASS, CMAR, CSDR, MIFID, Bank of Italy, Depositor Protection, MMSR)
Coordination and involvement in process improvements and process reengineering initiatives
Compliance & monitoring visits and audits coordination
Preparation and updating of operational procedures and manuals
Responsibility for keeping the Service Level Agreement provisions, deadlines and reporting
Relationship management with internal clients located in NAM, Europe and Asia regions
Leading meetings and teleconferences concerning the process and team
Supporting team members in terms of current issues resolving
Assistance in internal trainings coordination for new employees

What we offer

Competitive salary connected with annual salary review and discretionary annual performance bonus
Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity, and paternity scheme)
Hybrid model of work – from modern offices and from home, flexible working hours
Working in a friendly, dynamic, supportive, and diverse environment – including multiple affinity and social networks & voluntary activities
Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)
Opportunity to have an influence on the way you perform your tasks
Unlimited development opportunities within Citi global network
Exposure to a wide range of internal stakeholders as well as to senior management

Fulltime

Japan Operations Client Services - AVP

Barclays Banking Operations. Put yourself at the heart of the Barclays. A career...

Location

Japan , Tokyo

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Acts as the primary operational point of contact for priority “white glove” clients across Japan and APAC, owning client-facing escalation handling and proactively keeping sales and clients informed on service updates and remediation plans
it also drives disciplined incident ownership by ensuring client issues are logged, monitored, and coordinated across internal teams, with clear root-cause analysis, remediation planning, and transparent progress updates, while supporting formal client/service governance through regular monthly service meeting and broker/client experience review updates and ensuring alignment to complaints and risk-escalation requirements.
To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution.
Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
Collaboration with teams across the bank to align and integrate operational processes.
Identification of areas for improvement and providing recommendations in operational processes.
Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice in banking operations.
Participation in projects and initiatives to improve operational efficiency and effectiveness.

Job Responsibility

Acts as the primary operational point of contact for priority “white glove” clients across Japan and APAC, owning client-facing escalation handling and proactively keeping sales and clients informed on service updates and remediation plans
it also drives disciplined incident ownership by ensuring client issues are logged, monitored, and coordinated across internal teams, with clear root-cause analysis, remediation planning, and transparent progress updates, while supporting formal client/service governance through regular monthly service meeting and broker/client experience review updates and ensuring alignment to complaints and risk-escalation requirements.
To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution.
Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
Collaboration with teams across the bank to align and integrate operational processes.
Identification of areas for improvement and providing recommendations in operational processes.
Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice in banking operations.
Participation in projects and initiatives to improve operational efficiency and effectiveness.

What we offer

Health and wellness
Gain access to wellness rooms, gyms and mental health support.
A place where you can belong
Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions.
Collaborative Areas
Modern spaces designed for teamwork and brainstorming.
More than work
There’s so much more than work to involve and engage you on campus. From socialising to sports, from community events to volunteering.
Be you. Be valued. Belong.
We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

Cash and Trade Operations - AVP

The Cash and Trade Proc Sr Analyst is an intermediate level role responsible for...

Location

Bangladesh , Dhaka

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10-12 years of experience in a related role within cash and trade operations and management
Proven ability to lead and manage multiple branches effectively
Strong understanding of regulatory compliance, risk management, and ethical practices within financial services
Excellent verbal, written, and analytical communication skills
Demonstrated ability to drive productivity, efficiency, and innovation
Bachelor’s/University degree or equivalent experience

Job Responsibility

Manage and oversee the execution of all branch operations, ensuring compliance with internal policies and external regulations
Ensure timely and error-free processing of transactions and maintain a stable service delivery
Drive superior client experience and maintain high service quality standards
Lead the development and implementation of strategic decisions related to branch Operations
Manage performance, provide guidance, and foster the development of direct reports and team members
Contribute to planning, budget management, and the formulation of operational procedures
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

Equities Middle Office, AVP

Step into the role in BarclaysEquities Middle Office AVP in APAC Equity Derivati...

Location

China , Hong Kong

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

7-9 years’ experience in trade-support, middle-office or operations functions
Degree or equivalent experience in Business/Finance studies
Strong understanding of the end-to-end flows in a structured and derivatives trading business and the control points along the process chain
Fundamental derivatives pricing and risk management knowledge
Proficient in Microsoft Office products, e.g. teams, Co-pilot, Alteryx, Python, Macro VBA skills etc.

Job Responsibility

Support the Equity, Equity Derivatives, Structured Loans, FX, & Rates businesses for the Asia regions with an emphasis on Trade Validation & Review, Lifecycle & Clearing events, Start-of -Day & End-of-Day batch support, Trading & Sales desk support, Client support and all associated Front-to-Back controls
Ensure transactional data quality on derivatives, exotics, structured trading activities remains high and well-controlled
Perform independent trade validation of complex exotics/structured trades following trade capture
Monitor and manage trade exception
Monitor and coordinate trade life cycle and clearing events
Monitor and remediate all start-of-day (SOD) & end-of-day (EOD) batches to ensure completeness of daily Profit & Loss and Risk Analysis
Deliver effective controls and services to upstream and downstream business functions
Support projects and new products, strategic operating model changes, systems, or regulatory initiatives
Collaborate with global stakeholders to drive changes and automation to create capacity to support business growth
Provide feedback and deliver training to junior team members

Fulltime

Avp-client Maintenance

Step into the role of AVP-Client maintenance will play a critical role in the su...

Location

India , Gurgaon

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Specialist member of the team responsible for providing high value technical KYC support
Ensuring KYC due diligence has been completed in accordance with the Bank's guidelines with UK & Global financial regulation
Lead, manage and motivate a high performing KYC team with a focus on high standards, quality, customer service, controls, execution, and delivery
Support Head of KYC in building a best in class ‘Go To’ team for expertise and embed culture of ‘Right First Time’ across KYC
Build and maintain strong relationships with key stakeholders across KYC, Financial Crime, Compliance and Coverage
Work collaboratively with KYC management on the interpretation of AML policy into KYC Operational procedures
Support Head of KYC to embed a strong control framework and embed a culture of risk
Proven experience in KYC roles and thorough understanding of KYC
Experience of working with key stakeholders e.g. Financial Crime and Relationship Teams
Ability to contribute effectively when working with senior colleagues, across the breadth of business/strategic issues

Job Responsibility

Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices
Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations
Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank's objectives and SLAs
Management of operational professionals and provide guidance, coaching and support to improve colleagues' delivery quality
Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement
Compliance with all regulatory requirements and internal policies related to customer experience
Creation of a safe environment for colleagues to speak up, actively and regularly encourage and solicit feedback to ensure people agenda remains focused on the right areas
Management of attrition by working closely with HR in implementing retention initiatives for work force
To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness
Collaborate closely with other functions/ business divisions

What we offer

Wellness rooms
On-site cafeterias
Fitness centers
Tech-equipped workstations
Mental health support
Inclusive culture
Flexible working arrangements
Hybrid working
Modern workspaces
Collaborative areas

Fulltime

Avp cmp - ebm rules

Join Barclays as an AVP CMP - EBM Rules role, where to provide financial experti...

Location

India , Noida; Gurgaon

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Qualified Chartered Accountant/ MBA (Finance)/ Postgraduate (any stream)
Strong experience in Finance function with an excellent understanding of working with leaders on a day-to-day basis
Established and evidenced leadership credentials
proven ability to maintain energy and resilience within an organisation throughout a period of change and/or against significant challenges
Experience in operating in a multi-geographic, matrix organisation a plus, with proven ability to balance commercial, client, and regulatory needs across businesses and geographies

Job Responsibility

Development and implementation of business unit financial strategies, plans and budgets
Development of financial models to forecast future performance, assess investment opportunities, and evaluate financial risks for business units
Cross functional collaboration to provide financial insights and guidance to business unit stakeholders
Identification of opportunities and implementation of financial process improvements that streamline financial operations
Support to business units in identification, assessment, and mitigation of financial risks
Analysis and presentation of financial data to provide insights into business performance, identify trends, and support decision-making
To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness
Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function
Consult on complex issues
providing advice to People Leaders to support the resolution of escalated issues

What we offer

Wellness rooms
gyms
mental health support
modern workspaces
collaborative areas
state-of-the-art meeting rooms
on-site cafeterias
fitness centers
tech-equipped workstations

Fulltime

New

Private Capital Fund Finance Associate

iCapital is looking for an Associate to join its Fund Finance Private Capital te...

Location

United States , Salt Lake City

Salary:

70000.00 - 85000.00 USD / Year

iCapital Network

Expiration Date

Until further notice

Requirements

Bachelor’s degree in accounting or finance
3 to 6 years of financial services or asset management accounting and operations experience
Passion for the application of innovative technology
Proven ability to multi-task and work both independently and as a team player in a fast-paced, demanding environment
Strong verbal, written, and interpersonal communication skills
Willingness to learn new topics and work in an evolving business environment
Organized and detail oriented with big picture capability

Job Responsibility

Work with iCapital’s implementation teams with regards to new business and fund launches
Review feeder fund draft documents (LPA/PPM) as well as underlying fund operational questionnaires prior to fund launch
Determine commitment sizes to underlying funds and conduct analysis on feeder fund expenses
Oversee quarterly feeder fund NAV and partners’ capital account statement issuance by the team and track KPIs
Review and sign-off on capital call and distribution cash analysis, investor allocation files and notices prepared by third party admins and Associate or AVP members of the Fund Finance team
Participate in management-level meetings internally and externally
Attend prospective clients’ on-site due diligence
Approve and release quarterly management fee payment wires
Facilitate and work with iCapital Technology and Product teams to drive process automation and efficiency
Monitor fund’s compliance with the partnership operating agreement terms

What we offer

Equity for all full-time employees
Annual performance bonus
Employer matched retirement plan
Generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling
Parental leave
Unlimited paid time off (PTO)

Fulltime

Avp, Client Experience Operations

Sotheby's

Location:
United States , New York

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

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