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Citi Controls - End User Computing (EUC) is on a Transformational journey. The Organization is undergoing a Transformation to modernize and simplify the bank. We’re raising the bar and taking the opportunity to reevaluate the way we do business. This includes fostering a culture of curiosity and excellence and shifting our mindset to be simpler and data driven, making Citi an easier place to work and improving client experience. If you’re ready to be at the forefront of Transformation while taking your career to the next level, we invite you to come and join us
Job Responsibility:
Primary responsibilities include Product Management / Business Analysis for an internal Citi Application, End User Solution Portal
Work closely with business functions to articulate the business need and create a user-friendly intuitive application
Decompose high-level information into details and create effective user stories
Maintain a healthy product backlog and ensure the status accuracy
Requires strong experience in interface usability as well as wireframe and prototype development to deliver responsive mobile and browser-based user interfaces
Develop detailed wireframes, user flows, storyboards, mockups, prototypes, and other product deliverables to effectively communicate designs and product requirements that lead to intuitive user experiences using Figma
Strong handle on Data Quality, Data Governance and Data Standards
Work with teams across multiple businesses and functions
Balance and execute near-medium-long-term action plans and partners with large/complex country, region, or business
Support strategic control and governance process re-engineering initiatives including the design and build of process flows, tooling and operational frameworks
Coordinate efforts across cross-functional stakeholders to confirm scope / risk assessment / risk reduction plans, identify potential roadblocks and design appropriate mitigation strategies
Draft, revise and assist in the implementation of Policy, Standards and Procedures for the Enterprise EUC program
Partner with Governance, Tooling, Training, Communications, Quality Assurance, Transformation, and Reporting teams to identify areas for improvement
Prepare and present recurring updates for executive management and sectors, tracks progress and issues managed by other areas such as business, technology, and senior management to identify emerging risks
Requirements:
7+ of Product Management / Business Analysis, relevant experience
Technology Analyst / Business Systems Analyst experience
2+ years' Experience of Web
Experience of Project Management / Scrum / Agile Methodology
Demonstrated ability to think strategically and ‘connect the dots,’ be detail-oriented, and manage competing priorities including emerging risks to deliver solutions in an effective control environment
Ability to build strong partnerships and influence key partners to achieve business objectives
must be able to work well with geographically dispersed multi-disciplinary teams
Strong investigative and analytical skills for EUC solution identification, implementation, and tracking of effective remediation, and design of sustainable processes
General understanding of relevant banking regulation and supervisory expectations for large complex financial institutions
Strong communication (written and oral), reporting, presentation and influencing skills
Bachelor’s/University degree or equivalent experience
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