Aviation Communication Specialist

• Call intake for inter-facility flights
• Dispatching the flight team
• Flight following
• Coordinating helicopter operations with landing zone coordinators and security/police officers at sending and receiving facilities
• Taking non-emergency ground ambulance transport requests
• Scheduling non-emergency ground ambulance transports
• Reading weather reports

• Ability to perform oriented tasks efficiently and accurately in a fast-paced, high-stress environment
• Ability to listen, speak and write articulately clearly and interact with the public, a diverse workgroup, and emergency staff without confusion
• Ability to gain an understanding of the current telecommunications organizational structure, policies, procedures, programs, practices, terminology, and services
• Ability to work all shifts, including holidays and weekends
• Ability to communicate respectfully and effectively
• Ability to summarize key individual characteristics and enter the information into the database (while using correct grammar, spelling and punctuation) for use by co-workers and pre-hospital care staff
• Ability to demonstrate leadership qualities such as adaptability, flexibility, dependability, punctuality and accountability through quick, effective responses to change
• Education/training REQUIRED: High school graduate or GED
• Licensure, Certification, or Registration Requirements for continued employment at one year: Proficiency in above training
• CPR
• Certified Flight Communicator Course (sponsored by the International Association of Medical Transport Communication Specialists)

Education/training PREFERRED: Certified Flight Communicator Course

Relocation assistance is available for qualified candidates