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Availability Officer

United Kingdom, Yeovil · Job Posted January 16, 2026
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Job Description

Morson Talent currently have an opportunity available for an Availability Officer to work on the behalf of one of our prestigious Aerospace clients in Yeovil, Somerset. You will be responsible for delivering a full range of responsive, customer focused goods and services.

Job Responsibility

  • Delivering and managing the Material Service element of an IOS, traditional order book or article availability contract
  • Engaging with both internal stakeholders and organisations to ensure timely delivery of the contracted service and outputs
  • Develop and maintain the customer relationships required to support the delivery of the contract
  • Form part of the Availability team
  • Develop an efficient and effective relationship with the core MS organisation
  • When material supply issues are encountered, ensure that you take ownership of the problem and drive all areas of the business to a satisfactory solution
  • Ensure that the necessary H&S processes and procedures are adhered to
  • Attend and input into regular personnel and departmental reviews
  • Identify that the correct resources to carry out the tasks are available and appropriate
  • Complete all contractual reporting accurately and to deadline
  • Monitor customer dependencies and escalate to your line manager
  • Provide timely advice to your line manager concerning potential supply deficiencies, critical stock shortages, inabilities and other supply related issues and risks
  • Prepare and, when tasked, deliver presentations to the customer
  • Have a full understanding both industry and customer processes and statutory, regulatory and governance documentation and criteria
  • Provide feedback to your line manager with regard to process improvement activities and opportunities for service improvement
  • Process and provide support to customer requirements for demands
  • Contribute to the internal and external reporting requirements
  • Monitor and execute the customer demands either by managing customer order book or satisfying IOS requirements
  • Build and maintain good relationships with both internal and external customers and other stakeholder departments

Requirements

  • Successful track record in logistics management within an aerospace environment
  • Knowledge of rotary wing support operations, organisation and processes
  • Knowledge of Logistic and Material supply techniques
  • Knowledge of the Customer planning and operational activities relating to material supply and inventory management
  • Capable communicator both orally and in writing with refined interpersonal skills
  • Interpersonal and team working skills
  • Have developed problem solving techniques able to be applied in an operational environment
  • In depth knowledge of the customers planning and operational methodologies, organisations and processes relating to material supply and inventory management
  • Proven team member qualities

What we offer

Overtime: In usual circumstances, there is opportunity to work overtime per week (up to 10% pre authorised)

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