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Delta Solutions and Strategies is seeking a highly skilled and motivated candidate to support US Space Command (USSPACECOM) J6 as an AV/VTC Systems Engineer and Programmer. This position involves Tier III Audio Visual (AV) engineering support for Extron and Crestron suites including programming across multiple classified environments. The Engineer will provide expert-level development and programming support, contribute to AV/VTC system planning, and act as a key technical liaison for the command.
Job Responsibility:
Responsible for planning, developing, testing, and implementing control system code, audio files, and other equipment-related configurations
Perform in-house testing and on-site commissioning at USSPACECOM facilities in the Colorado Springs area
Plan and Oversee installations (specifically relating to AV Control System Programming and testing), operate, and maintain video conferencing equipment on NIPR, SIPR and JWICS networks
Oversee VTC Maintenance Crew in Maintaining the video conferencing-unique hardware, software, and peripherals
Maintain currency with advancing technologies and provide recommendations for new technologies, including technology refresh, to the Government
Program and configure Extron, Crestron, AMX, and BIAMP systems for advanced AV deployments
Perform rack-level system configuration and testing and conduct troubleshooting and system validation for complex AV environments
Collaborate with project managers, field engineers, and design teams to ensure successful deployments and day-to-day customer AV/VTC sessions
Provide timely programming updates for Extron and Crestron systems in response to outages and as project requirements evolve
Maintain accurate technical documentation, configuration files, commissioning reportsand ensure systems comply with applicable DoD and DISA standards
Provide oversight of daily AV/VTC operations across NIPR, SIPR, and JWICS networks
Lead troubleshooting and resolution efforts for escalated AV/VTC issues, providing root cause analysis and system-level remediation
Interface with government leadership and external vendors to ensure operational continuity and technology alignment
Mentor and train junior AV/VTC personnel
provide advanced technical guidance and support
Support the creation and maintenance of SOPs and security documentation for AV/VTC operations
Requirements:
A BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science
Excellent customer service skills including customer relationships, responsiveness, timely resolution of customer issues, and the ability to problem-solve creatively in time-sensitive situations
Core and Additional Knowledge, Skills, and Abilities Tasks (KSATs) defined in the DoD Cyber Workforce Framework for Work Role 411 (Intermediate)
Experience supporting and maintaining VTC/AV equipment and scheduling on the NIPRNET, SIPRNET, COE JWICS, GWAN, and GOLD networks
Experience engineering and installing VTC/AV systems
Minimum of 10 years advanced experience in engineering and installing VTC/AV systems and with Crestron/Extron and AMX control programming and DSP audio installation for AV/VTC systems
Required: Comp TIA Security +
TS/SCI clearance required
Several of the Senior AV/VTC Administrator positions require the ability to obtain a Counterintelligence (CI) Polygraph and SAP access
Nice to have:
Desired: Cloud+, GICSP, GSEC, or SSCP certification
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