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Av Technician 2 - Banquet

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Four Seasons

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Location:
Malaysia , Kuala Lumpur

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The AV Technician 2 is an essential member of the Banquet team dedicated to providing exceptional quality and service to our guests. The AV Technician 2 position provides an enjoyable, expertly coordinated function experience for large dinners, receptions and events conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. The AV Technician 2 anticipate and service guests needs before being asked and are knowledgeable about all audio-visual options for events.

Job Responsibility:

  • The ability to offer guests of events an enjoyable, expertly managed audio-visual experience conforming to Four Seasons standard of excellence for quality, professionalism and friendliness
  • To have superior knowledge and be also execute efficiently the sequence of AV requirement setup for all events
  • The ability to anticipate and service of guest’s requirements before request are necessary
  • The ability to provide AV support to events in an unobtrusive and professional manner
  • To handle and resolve all related guest concern and inform management immediately
  • To promote a positive and healthy working environment within the department and the division
  • To inspect all AV equipment of the function spaces and action accordingly
  • The ability to check and ensure that all audio-visual equipment is properly set, and the overall condition of the AV facilities is defect free
  • The ability to be vigilant throughout events and ensure efficient service throughout the event anticipating every guest needs
  • The ability to change ashtray, serve cigarettes, crumb tables and offer after events drink and cigars
  • The ability to ascertain a guest’s satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved
  • The ability to service all needs for any function
  • The ability to report any accident immediately, no matter how minor to a manager
  • The ability to respond properly in any hotel emergency or safety situation
  • The ability to move AV equipment
  • The ability to organize the event spaces and the area surrounding it when needed
  • The ability to perform other tasks or projects as assigned by hotel management

Requirements:

  • Excellent interpersonal skills for interaction with internal and external guests
  • High level of knowledge of assembling, operating, maintaining and repairing equipment used in events / functions
  • Ability to lift up to 60lbs
  • Certificate in related discipline
  • Able to work a flexible schedule with the ability to work all shifts, weekends and holidays as per business demands and needs
  • Must be able to speak, read, and write Bahasa Malaysia and English
  • Must have the right to work in Malaysia
What we offer:
  • Competitive salary, wages, and a comprehensive benefits package
  • Excellent training and development opportunities
  • Complimentary accommodation at other Four Seasons Hotels and Resorts
  • Complimentary dry cleaning for employee uniforms
  • Complimentary employee meals

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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