Av Support Engineer Job at Robert Half (Norcross)

Executive & AV Support Engineer

We are seeking a highly skilled IT Engineer to provide senior executive support ...

Location

United States , Las Vegas

Salary:

Not provided

UFC

Expiration Date

Until further notice

Requirements

College diploma or university degree, preferably in Computer Science and/or 3+ years of equivalent work experience
Experience with Microsoft Windows and associated hardware
Experience with macOS and Apple hardware
Detailed knowledge of Microsoft Office Products and client applications
Experience supporting iPhone/iPad devices with Mobile Device Management (Microsoft Intune etc.)
Hands-on hardware and software troubleshooting experience
Strong written and verbal communication and interpersonal skills
Able to present technical ideas in professional and user-friendly language
Able to effectively prioritize tasks in a high-pressure environment
Strong customer service orientation

Job Responsibility

Provide dedicated IT support to senior executives, ensuring their technology needs are met promptly and efficiently.
Provide moderating and QA for executive meetings
Support the AV footprint, including troubleshooting/managing various meeting platforms and room improvements as needed
Troubleshoot and resolve issues related to Windows and Mac hardware and operating systems.
Maintain a high level of professionalism and discretion when handling sensitive information.
Collaborate effectively with team members to ensure seamless IT operations.
Communicate technical concepts clearly and concisely to non-technical end users.
Demonstrate ability to execute projects and contribute positively to an organization.
Provide hands-on support for the Desktop Technology environment
Participate in monitoring and maintaining system key process improvements

AV Field Support Services Engineer

The AV Field Support Services Engineer is responsible for the design, installati...

Location

Malaysia , Petaling Jaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Electrical/Electronics Engineering, Information Technology, Multimedia, or related field
Minimum 3-5 years of experience in AV engineering or related roles
Experience supporting enterprise-level AV systems in corporate environments
Familiarity with integrated AV solutions in large organizations is an advantage

Job Responsibility

Manage and maintain AV infrastructure including video conferencing systems, display screens, projectors, sound systems, and control systems
Monitor system performance and perform routine maintenance to ensure optimal functionality
Troubleshoot and resolve AV-related technical issues promptly
Install, configure, and test AV equipment for meeting rooms, auditoriums, and collaboration spaces
Support system upgrades, integration, and commissioning of new AV technologies
Ensure all installations meet corporate standards and safety requirements
Provide onsite and remote technical support for internal and external events, including executive meetings
Operate AV systems during conferences, town halls, and training sessions
Coordinate with event organizers to understand AV requirements and deliver seamless execution
Administer and support platforms such as Microsoft Teams, Zoom, Webex, and other collaboration tools

Fulltime

Analytics Engineer, AV Safety Engineering

Work arrangement: Remote: This role is based remotely but if you live within a 5...

Location

United States

Salary:

Not provided

General Motors

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Mechanical Engineering, Vehicle Engineering, Physics, or a related field, or equivalent practical experience
5+ years of experience analyzing large-scale driving, vehicle, robotics, or similar engineering data
5+ years of experience in ADAS, autonomous vehicles, robotics, or a related technical domain
Experience with statistics relevant to large-scale engineering data analysis, including sampling, bias management, and experimental design
Experience transforming noisy time-series or sensor data into analysis-ready features or metrics
Strong problem-solving skills and a proactive, learning-oriented mindset
Strong communication and collaboration skills, with the ability to work effectively across technical teams
Strong programming skills in Python and SQL
Experience building and operating cloud-based analytics or data-processing workflows at scale

Job Responsibility

Define, prototype, and productionize safety and performance metrics for automated driving systems
Establish analytic approaches and sufficiency criteria that support safety assessment, development decisions, and launch readiness
Support proactive safety monitoring and targeted investigations tied to specific system-performance or safety questions
Support systems, safety, testing, and verification stakeholders by comparing real-world and simulation-based results, identifying gaps, and helping improve the representativeness of evaluation methods
Apply engineering and physics-based methods to process raw signals and derive meaningful representations of vehicle motion, driving context, and system behavior
Distinguish sensor or pipeline errors from meaningful real-world outliers using engineering judgment and data validation methods
Create interactive visualizations and reporting artifacts that communicate safety insights clearly, enhance transparency, and reduce barriers to interrogating source data in support of technical decision-making
Build and maintain analytics infrastructure that supports safety assurance across development, validation, and deployment
Develop reliable pipelines that ingest, transform, analyze, and publish data from vehicle systems, internal databases, simulation outputs, and external sources
Optimize analytics code and workflows for scalable, automated cloud execution

Fulltime

Av engineer 3

We are seeking a AV Field Engineer 3 to join our Security and Electronic Systems...

Location

Germany , Stuttgart

Salary:

Not provided

M.C. Dean, Inc

Expiration Date

Until further notice

Requirements

BS degree in Engineering or a related discipline with 5+ years progressive experience
Experience with IT and/or telecommunications projects
Certified Crestron and AMX Programmer preferred
Demonstrated experience designing and programming Jupiter, Extron, Tandberg, Polycom, Crestron, Lutron, and corresponding hardware and software infrastructure
Familiarity with IT, telecommunications, A/V and electrical equipment including related materials and specifications
Strong knowledge of videoconferencing standards
Experience reading and interpreting blueprints
Experience performing complex design/build and conceptual design practices
Demonstrated ability to work independently and in a team environment
Solid Microsoft Office Skills

Job Responsibility

Design, installation, configuration, integration programming and testing of complex videoconferencing and integrated audio/visual technologies and A/V based collaboration technologies
Design, integration and configuration of audio/video systems with Crestron, AMX and Extron control systems
Conduct customer site surveys and provide sales engineering support, including collecting and recording detailed operational, functional and technical requirements, developing project scopes, and providing overall system costing for A/V projects
Design, integrate, test and troubleshoot various network and telecommunications systems including IP networks and ISDN networks
Understanding plans and specifications to identify the types and grades of materials and equipment needed to ensure compliance with project requirements
Knowledge of design techniques, tools, and principals involved in the production of electrical plans, blueprint and drawings
Developing specific goals and plans to prioritize, organize, and accomplish work
Develop complex AV control system programming and configuration of AMX, Crestron, and Extron control systems
Develop and conduct on-site user and administrative training for the installed integrated audio/visual systems

What we offer

A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better
We are driven by our core values of agility, expertise, and trust
An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years
Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement
Open and transparent communication with senior leadership as well as local office management

Fulltime

It Support Engineer

We are looking for an IT Support Engineer to join our Technology team on a 12‑mo...

Location

Australia , Sydney

Salary:

Not provided

LGT Gruppe Holding AG

Expiration Date

Until further notice

Requirements

Minimum 2 years as a Helpdesk / Technical Support Engineer or similar
Experience in a financial services organisation is highly desirable
Demonstrable experience in using and supporting Windows and Microsoft Office suite of products
Knowledge of Apple iOS devices
Good knowledge of email and messaging (Outlook/Exchange/Teams)
Knowledge of endpoint management tools, such as Microsoft SCCM and Microsoft Intune
Active Directory, GPO, management and troubleshooting
Mobile device management (e.g. Microsoft Intune)
Experience with an IT Service Management tool such as Service Now, JIRA or Ivanti
Working familiarity with ITIL service management practices is desirable

Job Responsibility

Provide frontline support, receiving and handling email, telephone, and walk-up requests for service from internal and external customers, following agreed procedures
Triaging Service Requests and Incidents to appropriate teams
Take full ownership of issues, tasks, and ad-hoc queries, maintaining accurate records and ensuring closure to the satisfaction of the requestor
Prioritise, diagnose, and resolve Incidents according to agreed SLAs and procedures
Fulfill Service Requests following documented processes and procedures
Carry out IT workstation deployments, moves, and replacement of desktop accessories when required
Image and deploy laptops for new starters and replacement devices
Provide support for Identity and Access Management (IAM), including user account provisioning, role-based access control, password resets, and troubleshooting authentication and authorisation issues
Create and maintain comprehensive process documentation
Manage the stock levels of IT consumable items and order replacement items as required

Fulltime

AV Engineer

Our client is seeking a hands-on Audio-Visual Technician / AV Engineer to suppor...

Location

United States , Friendswood

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Hands-on Audio-Visual Technician / AV Engineer experience
strong troubleshooting skills
experience supporting conference rooms and auditoriums
comfortable working closely with AV vendors and internal IT teams
must be legally authorized to work in the United States

Job Responsibility

Support a newly constructed building with a complete AV refresh, including conference rooms and a large auditorium
Configure, support, and troubleshoot Q‑SYS systems and Crestron control environments
Assist with AV readiness for a major live event in September, including testing, configuration validation, and onsite support
Partner with external AV vendors and internal IT teams, providing vendor coordination and oversight
Produce documentation and reporting on AV configurations, changes, and system issues
Support AV systems at a second facility (golf/course or event-based location) alongside IT and AV vendors
Assist with a community center AV upgrade, including a council chamber with live streaming capabilities
Troubleshoot ongoing AV pain points such as microphone feedback and echoing issues, video routing and signal stability problems, Q‑SYS touch panel instability
Support environments with large-format displays and video walls

What we offer

Medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan

Parttime

Desktop Support Engineer

Location

India , Mumbai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

2+ years of experience in desktop support/service desk in enterprise environments
Strong knowledge of ITIL processes and incident management
Experience with tools like ServiceNow or similar ticketing systems
Solid troubleshooting and analytical skills
Familiarity with end-user technologies, including: Windows/Microsoft ecosystem, Desktop virtualization & remote computing, Collaboration tools, AV & video conferencing, IP telephony and print services
Ability to work under pressure and meet deadlines
Excellent communication and interpersonal skills
Experience working in matrix and virtual teams

Job Responsibility

Provide L1 & L2 technical support for end users, including walk-ins and scheduled requests
Diagnose and resolve hardware/software issues efficiently
Deliver VIP user support with a high level of professionalism
Communicate clearly with users, offering guidance and preventive solutions
Take full ownership of incidents through to resolution
Manage incidents, perform root cause analysis (RCA), and escalate critical issues
Collaborate with internal teams and participate in inter-team coordination
Conduct user training on technologies and support tools
Monitor and report incidents to minimize business impact
Contribute to process improvements and follow ITIL best practices

Fulltime

Security MS Engineer - AV

As a Security Managed Services Engineer (L1) at NTT DATA, you will step into an ...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Entry-level experience with troubleshooting and providing support in security, network, DATA centre, systems, or storage administration and monitoring services within a medium to large ICT organization
Working knowledge of ITIL processes
Skills in active listening techniques such as paraphrasing, probing for further relevant information, and refraining from interrupting
Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s
Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s
Good understanding of using ITSM tools
Ability to communicate and work across different cultures and social groups
Capacity to plan activities and projects well in advance, adapting to changing circumstances as needed
Positive outlook and ability to perform well under pressure
Eagerness to work diligently and extend hours when necessary

Job Responsibility

Maintain clients' firewall infrastructures
Ensure Service Level Agreements (SLAs) are met with zero missed conditions
Handle standard and low-complexity incidents and service requests
Contribute to project work when needed
Monitor client infrastructure and solutions, identify and investigate problems and errors
Provide telephonic, ITSM ticket or chat support to clients
Schedule maintenance activities like patching and configuration changes
Follow handover procedures for shift changes
Update existing knowledge articles or create new ones
Identify opportunities for work optimization, including automation

Fulltime

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Av Support Engineer

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