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Junior AV Support Analyst – Professional Services Client / City of London. Our client is looking to a Junior AV (Audio Visual) Support Analyst to join their team as they look to hugely expand their Audio-Visual capabilities as they move to new, larger premises. It should be noted that there are c1000 people that will work out of this office and so experience of a fast-paced environment is essential. Our client is a Global leader in their sector, proudly boasting an increase of over 20% to their already billion-dollar Global in their last published annual accounts. You will operate and provide support for all audio/visual (AV) components and technology equipment in conference rooms. This includes display types, codecs, microphones, and control systems. You will also look to ensure functionality for audio and video conference calls, PC‑based presentations and intranet/internet wireless connections. Your role will also include daily checks on equipment, and you will look to ensure any issues are reported and rectified swiftly. You will engage with a wide range of users at all levels and so in addition to technical expertise we are also looking for an individual that values offering exemplary customer service. This is a Junior role within the team with scope to develop your skills in a supportive environment. This is an onsite role, and you will be required to work in the office each day Monday to Friday. Hybrid working is not an option.
Job Responsibility:
Operate and provide support for all audio/visual (AV) components and technology equipment in conference rooms
ensure functionality for audio and video conference calls, PC‑based presentations and intranet/internet wireless connections
perform daily checks on equipment and ensure any issues are reported and rectified swiftly
Requirements:
Minimum of 1 years’ experience in an AV support role
experience in video and audio conferencing and meeting room technologies
experience in control systems such as Extron or Crestron, Bi‑Amp systems, microphones, speakers, and projection equipment
familiar with IT and networking products
technology support experience with PC hardware and software
Nice to have:
Certifications from manufacturers, such as Extron or Crestron, or industry organisations, such as AVIXA Certified Technology Specialist (CTS) or CMP