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Av Supervisor

Indonesia, Lampung · Job Posted May 20, 2026
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Job Responsibility

  • Verify that AV equipment needed is in the inventory before event
  • Set-up, operate, and troubleshoot all equipment, devices, and systems
  • Ensure all equipment is fully operational, repair/clean when necessary
  • Tape down/dress loose wire/cable
  • Label broken equipment
  • Check delivered equipment and room set-up against Banquet Event Order
  • Communicate additions or deletions to flowsheets
  • Break-down, remove, and secure equipment
  • Set-up and maintain property’s portable audio system
  • Operate and maintain house audio system
  • Assist and instruct guests/customers regarding proper usage/operation of AV equipment
  • Up-sell AV services
  • Monitor equipment operation
  • Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book
  • Assist management in hiring, training, motivating and coaching employees
  • and serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
  • Follow company policies and procedures
  • Report accidents, injuries, and unsafe work conditions
  • and complete safety training and certifications
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
  • Welcome and acknowledge guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation
  • Speak with others using clear and professional language and prepare and review written documents accurately and completely
  • Answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships, support team to reach common goals, and listen and respond appropriately to employees’ concerns
  • Ensure adherence to quality expectations and standards
  • and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
  • Visually inspect tools, equipment, or machines
  • Reach, grasp, turn, manipulate, move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
  • Enter and locate information using computers/POS systems
  • Move up and down stairs/service ramps
  • Perform other reasonable job duties as requested by Supervisors

Requirements

  • High School diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • At least 1 year of supervisory experience

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