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Our client is seeking an experienced AV Specialist to design, manage, and support the technologies that power our collaboration and meeting spaces. This role focuses heavily on Microsoft Teams Rooms (MTR) across all conference rooms, ensuring seamless audio, video, and collaboration experiences. The specialist will support partner meetings, CEO-led town halls, all-hands events, and executive sessions, delivering world-class reliability and production quality.
Job Responsibility:
Configure, manage, and support all Microsoft Teams Rooms (MTR) environments
Manage and troubleshoot Logitech Teams-certified devices including cameras, microphones, speakers, and control consoles
Ensure AV system integration with Microsoft Outlook for streamlined room reservations
Maintain conference room readiness through regular checks and preventive maintenance
Provide end-to-end AV and technical support for executive and enterprise-wide events, including CEO town halls, partner sessions, and all-hands meetings
Assist with live event production, including audio setup, video feeds, camera operation, and PowerPoint support
Integrate AI features and Microsoft Copilot into presentations and collaboration workflows when applicable
Serve as the primary AV point of contact during live events to ensure smooth, uninterrupted execution
Collaborate with IT and Facilities to continuously enhance the conference room technology experience
Recommend and implement AI-enabled collaboration tools for meetings, content sharing, and hybrid work environments
Uphold best practices around security, reliability, and scalability of the AV infrastructure
Train and guide employees on using Microsoft Teams Rooms and AV equipment
Develop user-friendly documentation, guides, and resources to improve self-service capabilities for executives and staff
Requirements:
Certified Technology Specialist (CTS) is required
Proven experience configuring and supporting Microsoft Teams Rooms (MTR)
Strong knowledge of conference room AV systems, including cameras, microphones, speakers, and controllers
Hands-on experience with Logitech Teams-certified hardware
Familiarity with audio DSPs, video distribution systems, and live streaming platforms
Experience supporting high-visibility events such as executive meetings, town halls, and all-hands sessions
Solid understanding of the Microsoft 365 ecosystem (Teams, Outlook, PowerPoint, Copilot)
Excellent troubleshooting skills and ability to perform under pressure
Strong communication and interpersonal skills for supporting executives and large groups
Nice to have:
Associate degree in Audio Engineering, Network Technology, or Broadcasting/Media Technology
Certification in Microsoft Teams Rooms
Vendor-specific AV certifications (e.g., Crestron, Logitech, Poly)
Experience integrating AI into collaboration workflows
Familiarity with hybrid meeting strategies and modern workplace solutions
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