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Dynamic Search Solutions Logo Dynamic Search Solutions · IT - Administration

AV Service Engineer

United Kingdom, London 35000.00 - 60000.00 GBP / Year · Job Posted January 03, 2026
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Job Description

A multi-award-winning AV integration specialist delivering bespoke smart home solutions to the Prime and Super Prime residential market. With over a decade of success and numerous CEDIA awards, the company has built a reputation for excellence, professionalism, and innovation. They pride themselves on combining technical expertise with a supportive, family-like culture where collaboration, growth, and client satisfaction come first. Projects typically range from £500k to £2 million, working with the latest Crestron, Savant, and Lutron technologies.

Job Responsibility

  • Carry out scheduled preventative maintenance visits and provide clear service reports.
  • Diagnose and resolve AV, network, and control system issues during service callouts.
  • Support small system upgrades and remedial works post-installation.
  • Work both independently and alongside other engineers to deliver high-quality results.
  • Liaise directly with clients, ensuring they receive professional and responsive support.
  • Escalate complex issues to senior engineers or managers when required.
  • Maintain accurate job notes, records, and documentation.
  • Ensure all service and maintenance work is completed to the highest standards, particularly in luxury residential environments.

Requirements

  • Strong background in Audio Visual systems, including: Crestron, Savant, Control4, or KNX
  • Multiroom AV distribution, cinema systems, and surround sound
  • Lighting and shading systems (Lutron/Crestron), with Lutron programming experience highly desirable
  • CCTV, video entry, and access control systems
  • Networking knowledge (VLANs, Domotz experience advantageous)
  • Excellent fault-finding and problem-solving skills.
  • Ability to read technical drawings and schematics.
  • Experience with AV cabling and terminations.
  • Electrical knowledge advantageous.
  • Strong communication and customer service skills.
  • Comfortable working independently and as part of a team.
  • IT literate and keen to learn new systems and technologies.

Nice to have

  • Lutron programming experience
  • Domotz experience
  • Electrical knowledge

What we offer

  • Birthday off.
  • Private healthcare.
  • Ongoing training and certification opportunities.
  • Laptop, phone, and tools provided.
  • All travel expenses covered (Oyster card provided).
  • Opportunity to work on high-profile residential projects with cutting-edge AV technology.
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