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AV Service & Commissioning Engineer

United Kingdom, St Albans 40000.00 - 45000.00 GBP / Year · Job Posted January 03, 2026
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Job Description

A specialist AV and smart home integrator delivering high-end residential projects across London and the South East. Known for technical excellence and premium service, the business works on complex, bespoke installations within luxury homes and multi-million-pound developments. The team operates within a collaborative, flat structure where ideas are welcomed and quality is prioritised. This is an opportunity to join a close-knit, down-to-earth environment and play a key role in the ongoing success of the aftercare and service offering.

Job Responsibility

  • Carrying out scheduled preventative maintenance visits and completing detailed service reports
  • Troubleshooting AV, control, and network issues both remotely and on-site
  • Responding to service callouts and resolving faults in high-end residential environments
  • Supporting system upgrades, minor works, and enhancements
  • Working independently while collaborating closely with other engineers and project teams
  • Providing a professional, customer-focused service when liaising with clients
  • Escalating complex technical issues where required
  • Maintaining accurate job notes, documentation, and system records
  • Ensuring all work is completed safely, neatly, and to a high standard
  • Assisting the Projects team during busy periods when required

Requirements

  • Strong experience with residential AV and control systems (Crestron, Control4, Savant)
  • Solid understanding of multi-room AV, home cinema systems, and integrated audio
  • Proven experience with lighting and shading systems (Lutron essential)
  • Familiarity with CCTV, video entry, and access control systems
  • Basic networking knowledge (VLANs
  • remote monitoring tools advantageous)
  • Excellent fault-finding and problem-solving ability
  • Ability to interpret technical drawings and schematics
  • Experience with AV cabling and connectors
  • electrical knowledge beneficial
  • Strong communication and customer service skills
  • Comfortable working independently in client homes
  • Willingness to learn, develop, and broaden technical expertise
  • Computer literate, approachable, and professional in manner
  • Candidates must live within one hour of St Albans

What we offer

  • Company van provided
  • 22 days holiday plus bank holidays
  • Birthday off
  • Pension scheme
  • Training and certification opportunities
  • Laptop and mobile phone provided
  • Travel expenses covered
  • Opportunity for performance-related upselling bonus (TBC)

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