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AV Service & Commissioning Engineer

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Dynamic Search Solutions

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Location:
United Kingdom , St Albans

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

40000.00 - 45000.00 GBP / Year
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Job Description:

An opportunity to join a close-knit, down-to-earth environment and play a key role in the ongoing success of the aftercare and service offering. You’ll be part of the Aftercare function, supporting clients once systems are live and ensuring installations continue to perform at the highest level. Varied role working on advanced, high-end residential AV systems.

Job Responsibility:

  • Carrying out scheduled preventative maintenance visits and completing detailed service reports
  • Troubleshooting AV, control, and network issues both remotely and on-site
  • Responding to service callouts and resolving faults in high-end residential environments
  • Supporting system upgrades, minor works, and enhancements
  • Working independently while collaborating closely with other engineers and project teams
  • Providing a professional, customer-focused service when liaising with clients
  • Escalating complex technical issues where required
  • Maintaining accurate job notes, documentation, and system records
  • Ensuring all work is completed safely, neatly, and to a high standard
  • Assisting the Projects team during busy periods when required

Requirements:

  • Strong experience with residential AV and control systems (Crestron, Control4, Savant)
  • Solid understanding of multi-room AV, home cinema systems, and integrated audio
  • Proven experience with lighting and shading systems (Lutron essential)
  • Familiarity with CCTV, video entry, and access control systems
  • Basic networking knowledge (VLANs
  • remote monitoring tools advantageous)
  • Excellent fault-finding and problem-solving ability
  • Ability to interpret technical drawings and schematics
  • Experience with AV cabling and connectors
  • electrical knowledge beneficial
  • Strong communication and customer service skills
  • Comfortable working independently in client homes
  • Willingness to learn, develop, and broaden technical expertise
  • Computer literate, approachable, and professional in manner
  • Candidates must live within one hour of St Albans
What we offer:
  • Company van provided
  • 22 days holiday plus bank holidays
  • Birthday off
  • Pension scheme
  • Training and certification opportunities
  • Laptop and mobile phone provided
  • Travel expenses covered
  • Opportunity for performance-related upselling bonus (TBC)

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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