AV IT Support Specialist II Job at Bentley Systems (Philadelphia)

IT Technical Support Specialist II (3rd line)

Join our global Support Services organization as an IT Support Specialist II whe...

Location

United States , Philadelphia

Salary:

Not provided

Bentley Systems

Expiration Date

Until further notice

Requirements

5+ years of relevant experience in IT service and support up to 3rd line
Prior support experience with conference room technology, Crestron, audio equipment and cameras
Familiarity with Teams Meeting Room technology
Proficiency in supporting Office 365 applications
In-depth knowledge of Windows 11, iOS, and macOS
Exceptional communication, interpersonal, organizational, and planning skills
A solid understanding of ITIL and ITSM principles (experience with ServiceNow is a plus)
The ability to provide professional and clear technical guidance to employees

Job Responsibility

Provide exemplary white-glove 3rd line technical support to both internal colleagues and visiting customers
Perform daily and weekly preventative maintenance to test and troubleshoot all Experience Center, conference rooms, and collaboration spaces equipment (lighting, audio, camera equipment and large format displays), ensuring seamless meeting experiences
Offer comprehensive technical support for endpoint workstations, conference rooms and Experience Center hardware, including screens, cameras, sound systems, and related software
Manage and resolve incidents and service requests through our ticketing system, ensuring service level agreements and performance targets are met
Document troubleshooting information and problem resolutions in the department's knowledge base and record all incident solutions in our ticketing system
Act as second-level support to resolve complex colleague hardware issues, and handle the installation, troubleshooting, and maintenance of hardware and software
Research and recommend upgrades to improve colleague experience, perform network troubleshooting, and ensure necessary patching is completed with the Client Configuration team
Collaborate with other business units and external vendors to improve service quality and participate in projects aimed at service improvement

What we offer

A great Team and culture
An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction
An attractive salary and benefits package
A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups
A company committed to making a real difference by advancing the world’s infrastructure for better quality of life

Fulltime

Technical Support Specialist II

We are seeking a hands-on Technical Support Specialist II to provide Level 2 ons...

Location

United States , Alpharetta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong hands-on experience supporting macOS / MacBooks in enterprise environments
Experience using Jamf Pro or similar Apple device management platforms
Experience supporting Windows endpoints using Autopilot/Intune
Working knowledge of Azure AD / Entra ID (MFA, SSO, identity troubleshooting, group access)
Strong customer service abilities and communication skills
Demonstrated troubleshooting ability across hardware, software, network basics, and user access issues
Experience working onsite in a fast-paced corporate setting
Ability to maintain detailed, accurate ticketing and documentation standards

Job Responsibility

Provide Level 2 onsite/deskside support for Windows and macOS laptops (walk-ups + ticket queue)
Perform device lifecycle management: provisioning, imaging/enrollment, Autopilot builds, swaps, repairs coordination, leaver processing, SSD removals, and inventory control
Administer endpoint management tools: Windows: Autopilot / Intune
MacOS: Jamf Pro (policies, profiles, deployments, troubleshooting)
Troubleshoot collaboration tools: Microsoft 365, Teams, Outlook, SharePoint, OneDrive
Resolve identity and access issues via Azure AD / Entra ID (MFA, SSO, access groups, device compliance)
Support Teams Rooms / AV equipment and coordinate vendor escalations
Maintain accurate documentation and ticket updates in ServiceNow
Identify recurring issues and contribute to knowledge base articles and process improvements
Perform physical hardware tasks including RAM/SSD upgrades, troubleshooting peripherals, and supporting mobile devices

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan
free online training

Technical Support Specialist

This onsite role, located in Oshkosh, WI, is responsible for supporting enterpri...

Location

United States , Oshkosh

Salary:

Not provided

Carex Consulting Group

Expiration Date

Until further notice

Requirements

Two (2) or more years of combined experience troubleshooting hardware and software issues for end users in a professional environment
Experience working with hardware, operating systems, IT service management (ITSM) tools, and familiarity with ITIL processes
Strong written and verbal communication skills with a demonstrated commitment to customer service excellence
Proven issue resolution and problem-solving abilities in a fast-paced support environment
Experience using a ticketing system (ServiceNow or similar platform)
High School Diploma with relevant certifications, or an Associate’s degree in Information Technology or a related field
U.S. Citizenship required

Job Responsibility

Provide daily operational support and troubleshooting for end-user hardware, software, and IT-related issues
Manage and resolve incidents and service requests in alignment with ITIL processes and established service standards
Appropriately route or escalate complex technical issues to ensure timely resolution
Support desktop and laptop environments, including installation, configuration, and general maintenance
Troubleshoot client device break-fix issues, IMAC activities, imaging, and incident response support (PCs, laptops, iPads, USB encryption, etc.)
Diagnose and resolve foundational network and connectivity issues, including AV equipment, OT gear, and telephony systems (Cisco/Avaya)
Document user requests, actions taken, and resolutions within a ticketing system such as ServiceNow or similar ITSM platforms
Engage directly with stakeholders during incident response and event management escalations, ensuring clear and timely communication
Contribute to helpdesk standard operating procedures and training documentation for Level I and II support
Utilize Microsoft 365 applications including Word, Excel, PowerPoint, Outlook, OneDrive, and Teams to support daily operations

Fulltime

Administrative Operations Specialist, Total Rewards & HR Operations

Provides administrative and operational support to two senior HR leaders: the Se...

Location

United States of America , Brighton

Salary:

23.06 - 32.29 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Bachelor's degree and 1 year of experience in a business operation or administrative role required
or equivalent combination of education and experience
Adept at learning new technologies to perform data entry, manage calendars, and creating reports required
Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) required
Strong time-management and organizational skills required
Excellent written and verbal communication skills required

Job Responsibility

Provides comprehensive administrative support to the Senior Directors and departmental leaders, including calendar coordination, meeting management, correspondence, and preparation of documents, presentations, and reports
Coordinates team meetings, project work sessions, and ad hoc leadership gatherings, ensuring timely follow-up and execution of action items
Prepares materials and documentation to support operational initiatives, program updates, and strategic activities across both Total Rewards and HR Operations/Compensation
Serves as a liaison to internal stakeholders, ensuring timely communication and coordination between units
Supervises two part-time administrative/Benefits Assistant II positions responsible for front desk operations and general customer service
Ensures consistent coverage, maintains staffing schedules, oversees training, and monitors service quality
Serves as back-up for front-desk and customer service functions, providing information and guidance on benefits, HR processes, and departmental procedures
Acts as departmental timekeeper, ensuring accurate and timely entry of employee time and attendance, tracking vacation balances, and monitoring compliance training completion
Coordinates onboarding and offboarding processes for staff across both functional areas, including submission of Personnel Action Forms (PAFs), system access requests, and building access coordination
Assists with maintaining departmental organizational charts, distribution lists, and staff records

Fulltime

Infrastructure Security and Network Specialist

The Infrastructure Security and Network Specialist is a hands-on position respon...

Location

United States , Scottsdale

Salary:

Not provided

Computer Guidance

Expiration Date

Until further notice

Requirements

3+ years of enterprise Information Security experience is required
5+ years of network / firewall experience in a Cisco hardware environment is required
8+ years of technical experience in Windows server environment is required
8+ years of technical experience in Windows workstation environment is required
In-depth knowledge of security and risk frameworks (NIST 800-53, ISO-27001 etc.) required

Job Responsibility

Oversee, evaluate, and support the documentation, validation, assessment, and authorization processes necessary to assure that existing and new information technology systems meet the organization's cybersecurity and risk requirements
Ensure appropriate treatment of risk, compliance, and assurance requirements from internal and external perspectives
Analyze and develop the integration, testing, operation, and maintenance of system security
Develop new and/or enhance existing policies to support organizational cybersecurity initiatives
Respond to security events within the pertinent domain to mitigate immediate and potential threats. Use mitigation, response and recovery approaches, as needed, to maximize preservation of information security. Investigate and analyze all relevant response activities
Analyze digital evidence and investigate computer security incidents to derive useful information in support of system/network vulnerability mitigation
Network Security: Responsible for Firewalls, switches, IPS/IDS, Proxies, URL Filtering, IP Whitelist/Blacklisting, Geo-fencing, DDoS protection, VPNs, and other security technologies
System Security: Responsible for maintain existing structure or create new, secured environments. A thorough knowledge of Microsoft domains, including Active Directory, IIS, DHCP, DNS, Kerberos, Group Policy, Scripting, Patch Management, Endpoint Management, AV & EDR Tools, SNMP/WMI/Syslog management and monitoring
SIEM/SOC Security: Responsible for SIEM tools feeding SOC operations, including ongoing management, tuning, alert thresholds, initial investigation and validation of threats, and building functional reports to relay threat analytics to stakeholders in a digestible format

What we offer

Competitive salary
Company-paid healthcare coverage for individuals & their families
Work-from-home policies
Challenging work designed to leverage and rapidly expand your skill set

New

Activities Coordinator

Location

United Kingdom

Salary:

Not provided

Greensleeves Care

Expiration Date

Until further notice

Requirements

An understanding of the needs of residents
An understanding of the importance of confidentiality
Can demonstrate experience in organising activities
Experience of supervising or delegating work to others

Job Responsibility

Identify resident activity needs and wishes through assessment, observation and discussion
Liaise with residents, relatives, friends and staff, to ensure full knowledge of each resident’s likes, dislikes, interests, abilities and difficulties
Explore the most appropriate methods and resources for meeting activity needs including group events, individual sessions, involving internal and external resources and community based resources
Plan, lead or participate in a varied programme of activity around the needs of the resident group, using identified resources, in conjunction with the Activities Assistant, Registered Manager, and other colleagues

What we offer

28 days paid holiday FTE (Including Bank Holidays)
Paid breaks
Overtime Incentive scheme
Company pension scheme – employers contribution matched up to 6%
2 x Salary Death in Service benefit
Length of Service Awards at 5,10,20,30,40 and 50 year
Voluntary Lifestyle Benefits through the Hapi App
Cycle to work scheme
Access to Employee Assistance Programme (EAP) and Wellbeing Thrive App
Refer a Friend scheme (you can earn up to £300 per referral)

New

Senior Machine Learning Engineer, Rider

The Aura team powers a real-time ML engine personalizing the booking experience ...

Location

United States , Seattle; San Francisco; Sunnyvale

Salary:

202000.00 - 224000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Engineering, Mathematics or related field
3+ years of experience in software engineering with an emphasis on data-driven methodologies, deep learning, and online experimentation
Strong problem-solving skills, with expertise in ML methodologies
Experience in applying ML, statistics, or optimization techniques to solve large-scale real-world problems (e.g. ads tech, recommender systems)
Industry experience in ML frameworks (e.g. Tensorflow, Pytorch, or JAX) and complex data pipelines
programming languages such as Python, Spark SQL, Presto, Java, Go

Job Responsibility

Defining and driving ML solutions for key strategic problems in the space of product recommendations and merchandising: help riders find and complete rides with the right products, understanding their ride context and modeling their intent while attending to Uber’s business goals, marketplace conditions and efficiencies
Provide technical leadership to a passionate, experienced, and diverse engineering team
Manage project priorities, deadlines and deliverables and design, develop, test, deploy and maintain ML solutions
Raise the bar of ML engineering by improving best practices, producing exemplary code, documentation, automated tests and thorough & precise monitoring, and applying model debugging & interpretation techniques
Partner with product owners, data scientists and business teams to translate key insights and business opportunities into technical solutions

What we offer

Bonus program
equity award
401(k) plan
various benefits

Fulltime

New

Senior Software Engineer - AV Labs

Uber is launching AV Labs to accelerate the autonomous technology ecosystem. We'...

Location

United States , San Francisco, California; Sunnyvale, California

Salary:

202000.00 - 224000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

4+ years of working experience in the ML/Robotics industry
Bachelor's degree in Computer Science, Computer Engineering, or related fields
Proficient in C++ and Linux environments
Familiar with modern AI/ML frameworks (e.g., TensorRT)

Job Responsibility

Algorithm Development: Lead the development of autonomy algorithms that extract high-fidelity semantic meaning from complex urban edge cases to enrich our L4 data lake
Systems Architecture Design: Architect onboard systems, including management of upstream sensor dependencies and evaluation metrics for the stack
Technical Leadership: Partner with fellow engineers to architect, design, and build scalable solutions that can stand the test of scale and availability
Cross-Functional Collaboration: Partner with platform, product, and security engineering teams to enable the successful deployment of the latest machine learning techniques into production

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
Eligible to participate in a 401(k) plan

Fulltime

AV IT Support Specialist II

Bentley Systems

Location:
United States , Philadelphia

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 13, 2026

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