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AV IT Support Specialist II

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Bentley Systems

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Location:
United States , Philadelphia

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Step into a role where technology, creativity, and culture converge. Bentley Systems is looking for a AV IT Support Specialist II to be a cornerstone of our brand-new, state-of-the-art Philadelphia headquarters. In an energetic and developer-centric atmosphere, you will provide premier technical support to a community of innovators, engineers, and creators. This is more than a support role; you are the enabler of productivity and the technical expert who ensures our dynamic environment runs flawlessly, empowering our teams to build the future of infrastructure software.

Job Responsibility:

  • Command the technology powering our cutting-edge Experience Center, Conference/Collaboration spaces, and individual workstations
  • Maintain, troubleshoot, and the AV for high-profile customer events, product launches, and internal hackathons
  • Deliver exceptional 'white-glove' support to our developers, creatives, and leadership
  • Master and maintain the sophisticated AV and IT ecosystem within our modern workspace
  • Be the escalation point for the most challenging technical issues

Requirements:

  • A minimum of 5-7 years of experience in a fast-paced corporate IT support role
  • Demonstrated experience with professional A/V production equipment (lighting, audio, cameras, Dante, NDI)
  • Expertise with enterprise conference room technologies (Logitech, Crestron, Microsoft Teams Rooms)
  • Advanced support knowledge of Windows 11, iOS, and macOS in a developer-heavy environment
  • In-depth knowledge of the Microsoft Office 365 application suite

Nice to have:

  • A passion for technology and a drive to provide outstanding customer service
  • Excellent communication skills, with the ability to connect with both technical and non-technical colleagues
  • A proactive and analytical approach to problem-solving
What we offer:
  • A great Team and culture
  • An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction
  • An attractive salary and benefits package
  • A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups
  • A company committed to making a real difference by advancing the world’s infrastructure for better quality of life

Additional Information:

Job Posted:
January 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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