AV IT Support Specialist II Job at Bentley Systems (Philadelphia)

IT Technical Support Specialist II (3rd line)

Join our global Support Services organization as an IT Support Specialist II whe...

Location

United States , Philadelphia

Salary:

Not provided

Bentley Systems

Expiration Date

Until further notice

Requirements

5+ years of relevant experience in IT service and support up to 3rd line
Prior support experience with conference room technology, Crestron, audio equipment and cameras
Familiarity with Teams Meeting Room technology
Proficiency in supporting Office 365 applications
In-depth knowledge of Windows 11, iOS, and macOS
Exceptional communication, interpersonal, organizational, and planning skills
A solid understanding of ITIL and ITSM principles (experience with ServiceNow is a plus)
The ability to provide professional and clear technical guidance to employees

Job Responsibility

Provide exemplary white-glove 3rd line technical support to both internal colleagues and visiting customers
Perform daily and weekly preventative maintenance to test and troubleshoot all Experience Center, conference rooms, and collaboration spaces equipment (lighting, audio, camera equipment and large format displays), ensuring seamless meeting experiences
Offer comprehensive technical support for endpoint workstations, conference rooms and Experience Center hardware, including screens, cameras, sound systems, and related software
Manage and resolve incidents and service requests through our ticketing system, ensuring service level agreements and performance targets are met
Document troubleshooting information and problem resolutions in the department's knowledge base and record all incident solutions in our ticketing system
Act as second-level support to resolve complex colleague hardware issues, and handle the installation, troubleshooting, and maintenance of hardware and software
Research and recommend upgrades to improve colleague experience, perform network troubleshooting, and ensure necessary patching is completed with the Client Configuration team
Collaborate with other business units and external vendors to improve service quality and participate in projects aimed at service improvement

What we offer

A great Team and culture
An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction
An attractive salary and benefits package
A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups
A company committed to making a real difference by advancing the world’s infrastructure for better quality of life

Fulltime

Technical Support Specialist II

We are seeking a hands-on Technical Support Specialist II to provide Level 2 ons...

Location

United States , Alpharetta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong hands-on experience supporting macOS / MacBooks in enterprise environments
Experience using Jamf Pro or similar Apple device management platforms
Experience supporting Windows endpoints using Autopilot/Intune
Working knowledge of Azure AD / Entra ID (MFA, SSO, identity troubleshooting, group access)
Strong customer service abilities and communication skills
Demonstrated troubleshooting ability across hardware, software, network basics, and user access issues
Experience working onsite in a fast-paced corporate setting
Ability to maintain detailed, accurate ticketing and documentation standards

Job Responsibility

Provide Level 2 onsite/deskside support for Windows and macOS laptops (walk-ups + ticket queue)
Perform device lifecycle management: provisioning, imaging/enrollment, Autopilot builds, swaps, repairs coordination, leaver processing, SSD removals, and inventory control
Administer endpoint management tools: Windows: Autopilot / Intune
MacOS: Jamf Pro (policies, profiles, deployments, troubleshooting)
Troubleshoot collaboration tools: Microsoft 365, Teams, Outlook, SharePoint, OneDrive
Resolve identity and access issues via Azure AD / Entra ID (MFA, SSO, access groups, device compliance)
Support Teams Rooms / AV equipment and coordinate vendor escalations
Maintain accurate documentation and ticket updates in ServiceNow
Identify recurring issues and contribute to knowledge base articles and process improvements
Perform physical hardware tasks including RAM/SSD upgrades, troubleshooting peripherals, and supporting mobile devices

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan
free online training

Technical Support Specialist

This onsite role, located in Oshkosh, WI, is responsible for supporting enterpri...

Location

United States , Oshkosh

Salary:

Not provided

Carex Consulting Group

Expiration Date

Until further notice

Requirements

Two (2) or more years of combined experience troubleshooting hardware and software issues for end users in a professional environment
Experience working with hardware, operating systems, IT service management (ITSM) tools, and familiarity with ITIL processes
Strong written and verbal communication skills with a demonstrated commitment to customer service excellence
Proven issue resolution and problem-solving abilities in a fast-paced support environment
Experience using a ticketing system (ServiceNow or similar platform)
High School Diploma with relevant certifications, or an Associate’s degree in Information Technology or a related field
U.S. Citizenship required

Job Responsibility

Provide daily operational support and troubleshooting for end-user hardware, software, and IT-related issues
Manage and resolve incidents and service requests in alignment with ITIL processes and established service standards
Appropriately route or escalate complex technical issues to ensure timely resolution
Support desktop and laptop environments, including installation, configuration, and general maintenance
Troubleshoot client device break-fix issues, IMAC activities, imaging, and incident response support (PCs, laptops, iPads, USB encryption, etc.)
Diagnose and resolve foundational network and connectivity issues, including AV equipment, OT gear, and telephony systems (Cisco/Avaya)
Document user requests, actions taken, and resolutions within a ticketing system such as ServiceNow or similar ITSM platforms
Engage directly with stakeholders during incident response and event management escalations, ensuring clear and timely communication
Contribute to helpdesk standard operating procedures and training documentation for Level I and II support
Utilize Microsoft 365 applications including Word, Excel, PowerPoint, Outlook, OneDrive, and Teams to support daily operations

Fulltime

Administrative Operations Specialist, Total Rewards & HR Operations

Provides administrative and operational support to two senior HR leaders: the Se...

Location

United States of America , Brighton

Salary:

23.06 - 32.29 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Bachelor's degree and 1 year of experience in a business operation or administrative role required
or equivalent combination of education and experience
Adept at learning new technologies to perform data entry, manage calendars, and creating reports required
Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) required
Strong time-management and organizational skills required
Excellent written and verbal communication skills required

Job Responsibility

Provides comprehensive administrative support to the Senior Directors and departmental leaders, including calendar coordination, meeting management, correspondence, and preparation of documents, presentations, and reports
Coordinates team meetings, project work sessions, and ad hoc leadership gatherings, ensuring timely follow-up and execution of action items
Prepares materials and documentation to support operational initiatives, program updates, and strategic activities across both Total Rewards and HR Operations/Compensation
Serves as a liaison to internal stakeholders, ensuring timely communication and coordination between units
Supervises two part-time administrative/Benefits Assistant II positions responsible for front desk operations and general customer service
Ensures consistent coverage, maintains staffing schedules, oversees training, and monitors service quality
Serves as back-up for front-desk and customer service functions, providing information and guidance on benefits, HR processes, and departmental procedures
Acts as departmental timekeeper, ensuring accurate and timely entry of employee time and attendance, tracking vacation balances, and monitoring compliance training completion
Coordinates onboarding and offboarding processes for staff across both functional areas, including submission of Personnel Action Forms (PAFs), system access requests, and building access coordination
Assists with maintaining departmental organizational charts, distribution lists, and staff records

Fulltime

Infrastructure Security and Network Specialist

The Infrastructure Security and Network Specialist is a hands-on position respon...

Location

United States , Scottsdale

Salary:

Not provided

Computer Guidance

Expiration Date

Until further notice

Requirements

3+ years of enterprise Information Security experience is required
5+ years of network / firewall experience in a Cisco hardware environment is required
8+ years of technical experience in Windows server environment is required
8+ years of technical experience in Windows workstation environment is required
In-depth knowledge of security and risk frameworks (NIST 800-53, ISO-27001 etc.) required

Job Responsibility

Oversee, evaluate, and support the documentation, validation, assessment, and authorization processes necessary to assure that existing and new information technology systems meet the organization's cybersecurity and risk requirements
Ensure appropriate treatment of risk, compliance, and assurance requirements from internal and external perspectives
Analyze and develop the integration, testing, operation, and maintenance of system security
Develop new and/or enhance existing policies to support organizational cybersecurity initiatives
Respond to security events within the pertinent domain to mitigate immediate and potential threats. Use mitigation, response and recovery approaches, as needed, to maximize preservation of information security. Investigate and analyze all relevant response activities
Analyze digital evidence and investigate computer security incidents to derive useful information in support of system/network vulnerability mitigation
Network Security: Responsible for Firewalls, switches, IPS/IDS, Proxies, URL Filtering, IP Whitelist/Blacklisting, Geo-fencing, DDoS protection, VPNs, and other security technologies
System Security: Responsible for maintain existing structure or create new, secured environments. A thorough knowledge of Microsoft domains, including Active Directory, IIS, DHCP, DNS, Kerberos, Group Policy, Scripting, Patch Management, Endpoint Management, AV & EDR Tools, SNMP/WMI/Syslog management and monitoring
SIEM/SOC Security: Responsible for SIEM tools feeding SOC operations, including ongoing management, tuning, alert thresholds, initial investigation and validation of threats, and building functional reports to relay threat analytics to stakeholders in a digestible format

What we offer

Competitive salary
Company-paid healthcare coverage for individuals & their families
Work-from-home policies
Challenging work designed to leverage and rapidly expand your skill set

New

LC Mental Health Therapist

Come join one of the fastest growing outpatient mental health practices in Montg...

Location

United States , North Potomac

Salary:

80000.00 - 103000.00 USD / Year

Ellie Mental Health

Expiration Date

Until further notice

Requirements

Master’s degree in social work or one of the behavioral sciences or related fields from an accredited college or university
Licensed mental health professional in the state of Maryland
Experience with completing DAs, treatment plans, and clinical case notes

Job Responsibility

Evaluate mental health diagnosis, create and implement a treatment plan, and complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy
Maintain a caseload of 15 client sessions per week
Provide excellent customer service for clients and collaborate with a dynamic team to further the mission of filling gaps in our community
Utilize creativity in interventions to help clients achieve and exceed goals
Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed
Attend and participate in all clinical staff meetings and training

What we offer

Bonus based on performance
Flexible schedule
Free food & snacks
Training & development
Wellness resources
401(k)
401(k) matching
Company parties
Health insurance
Vision insurance

Fulltime

New

Customer Service - Self Storage Manager

Our Property Managers get to work independently at multiple locations; spending ...

Location

United States , West Palm Beach

Salary:

15.00 USD / Hour

Public storage

Expiration Date

Until further notice

Requirements

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies
Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business
Physical Requirements: Ability to transport lift/move items weighing up to 35 pounds
Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors
Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris

Job Responsibility

Assess customer storage needs and make suggestions, including selling packing and moving supplies
Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
Auditing cash drawers and making bank deposits are part of the daily business
Help keep customers current with payments and make reminder and collection calls when required

What we offer

Medical
Dental
Vision
401k with match
paid time off
sick time
flex spending
Company paid life
accidental death insurance
Exclusive vendor discounts

Fulltime

New

Outpatient Mental Health Therapist (LCSW/LPC) Part Time

Location

United States

Salary:

65000.00 - 75000.00 USD / Year

Ellie Mental Health

Expiration Date

Until further notice

Requirements

Fully licensed therapist (LPC, LCSW, or equivalent in Wisconsin)
Master's degree in a behavioral health field from an accredited program
Comfortable working with a diverse client population
Organized, timely with documentation, and able to maintain appropriate clinical boundaries
Open to collaboration and being part of a team-oriented culture

Job Responsibility

Provide high-quality outpatient therapy to individuals, couples, and/or families
Conduct diagnostic assessments and develop individualized treatment plans
Maintain timely and accurate clinical documentation (intakes, treatment plans, progress notes)
Collaborate with other providers and support systems as needed
Participate in team meetings and ongoing trainings

What we offer

CEU's
Flexible schedule
Training & development
Competitive compensation with uncapped earning potential
Flexible scheduling – create a schedule that works for your life
Manageable caseloads – part-time clinicians typically see ~ 6+ a week
Minimal administrative burden – billing, scheduling, and referrals are handled for you
Steady referral stream – consistent referrals to help build your caseload
Clinical autonomy – use the modalities and approaches that fit your style
Supportive team environment – collaborative, non-corporate feel

Parttime

AV IT Support Specialist II

Bentley Systems

Location:
United States , Philadelphia

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 13, 2026

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