AV Field Support Services Engineer Job at NTT DATA (Petaling Jaya)

Service Engineer

The Service Engineer position is pivotal to our operations, providing technical ...

Location

United Kingdom

Salary:

37485.00 - 39239.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Demonstrable and significant experience working in a comparable Service Engineer role
Strong demonstrable experience gained in an AV engineering type role such as wireless mic systems, basic mixers, zoned mixers, DSPs, amplifiers, public address systems, rack wiring, speakers (LowZ and 100v), TVs, HDMI solutions, projectors, interconnections, wiring, connector cable pin-outs
Knowledge and understanding working in service and technology fields such as, RF/TV/Sat systems, effect lighting, access control, data networks, and automation
Demonstrable appetite for continuous technical development
A technical mind-set to logically assess an issue to pinpoint the fault
Previous experience of using problem solving skills to find faults and provide high quality solutions
Self-motivated with a commitment to the issue at hand
Able to read and understand AV system schematics and drawings
Able to terminate cables to industry standard
Understand PC based IP networks

Job Responsibility

Carry out installation, maintenance, and repair of equipment and machinery at client sites within the designated region
Diagnose technical faults efficiently and implement effective solutions to minimise downtime
Conduct routine inspections and preventative maintenance to ensure compliance with safety and quality standards
Provide excellent customer service by communicating clearly with clients and offering technical advice and support
Maintain accurate records of service activities, including reports and parts inventory
Collaborate closely with the engineering and project teams to support continuous improvement initiatives
Adhere strictly to health and safety regulations at all times

What we offer

Competitive salary package
Permanent, full-time employment with a reputable company
Opportunities for professional development and training
Supportive and friendly working environment
Company pension scheme and other statutory benefits
Travel expenses covered for work-related journeys

Fulltime

Junior AV Engineer

As a Junior AV Engineer, your mission is to ensure every meeting and event runs ...

Location

United States of America , Santa Monica

Salary:

18.69 - 34.62 USD / Hour

Activision

Expiration Date

Until further notice

Requirements

1-2 years of experience in audio-visual support, live event production, IT support, or related technical field
Experience supporting conference room technology, live events, or classroom AV environments is a plus
Basic understanding of AV signal flow (audio and video) preferred
Foundational knowledge of audio-visual equipment (microphones, speakers, mixers, displays, cameras, switchers, control systems)
Familiarity with Zoom, Microsoft Teams, and other video conferencing platforms
Basic troubleshooting skills in Windows and macOS environments
Understanding of cabling types (HDMI, SDI, XLR, Cat6, etc.)
Ability to follow technical documentation and assist with system installations
Strong organizational skills and attention to detail
Eager to learn and develop technical AV skills in a hands-on environment

Job Responsibility

Assist with the setup, operation, testing, and breakdown of AV equipment in conference rooms, executive meetings, town halls, and studio spaces
Support day-to-day AV operations alongside the Senior AV Engineer, including troubleshooting audio, video, and conferencing issues
Provide real-time meeting support for Zoom, Microsoft Teams, webinars, and hybrid events
Perform routine maintenance and health checks on AV systems (displays, microphones, cameras, control panels, DSPs, cabling, etc.)
Assist with small-to-medium AV projects, upgrades, and room buildouts
Document room configurations, troubleshooting steps, and standard operating procedures
Partner with IT, Facilities, and external vendors to resolve AV-related issues
Maintain inventory of AV equipment and ensure proper storage and organization
Provide white-glove support for executive and high-visibility meetings when required

What we offer

Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance
401(k) with Company match, tuition reimbursement, charitable donation matching
Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others
Relocation assistance if required to move

Fulltime

Manager, IT Client Services

The selected Client Services Manager will be responsible for the strategic and o...

Location

United States , Irvine

Salary:

120000.00 - 160000.00 USD / Year

Hyundai AutoEver America

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Business, or related field (or equivalent experience)
8+ years of experience in IT service delivery, with at least 3 years in a management role
Proven experience managing 24x7 Service Desk or End User Computing environments
Strong understanding of: ITIL service management practices
End-user device lifecycle management
Workspace and collaboration technologies
Demonstrated client-facing experience with executive-level stakeholders

Job Responsibility

Strategic and operational leadership of a 24x7 Help Desk and Workspace Management team
Deliver high-quality end-user support across client environments
Oversee service delivery for Client Device Management, Workstation Engineering, Audio Visual (AV) Support, and Mobile Support
Ensure consistent, reliable, and customer-focused service aligned with contractual commitments and business outcomes
Primary point of accountability for service performance, operational stability, client satisfaction, and continuous improvement across all end-user and workspace services
Lead and manage a 24x7 Help Desk operation, ensuring adherence to SLAs, KPIs, and client contractual obligations
Act as the primary operational interface for clients on end-user and workspace services
Drive operational stability, root cause analysis, and problem management to reduce recurring issues
Ensure consistent incident, request, and escalation management across all Workspace Management services
Establish staffing models that support 24x7 coverage and demand variability

Fulltime

Av/vtc Engineer / Programmer

Delta Solutions and Strategies is seeking a highly skilled and motivated candida...

Location

United States , Colorado Springs

Salary:

155000.00 - 175000.00 USD / Year

Delta Solutions & Strategies

Expiration Date

Until further notice

Requirements

A BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science
Excellent customer service skills including customer relationships, responsiveness, timely resolution of customer issues, and the ability to problem-solve creatively in time-sensitive situations
Core and Additional Knowledge, Skills, and Abilities Tasks (KSATs) defined in the DoD Cyber Workforce Framework for Work Role 411 (Intermediate)
Experience supporting and maintaining VTC/AV equipment and scheduling on the NIPRNET, SIPRNET, COE JWICS, GWAN, and GOLD networks
Experience engineering and installing VTC/AV systems
Minimum of 10 years advanced experience in engineering and installing VTC/AV systems and with Crestron/Extron and AMX control programming and DSP audio installation for AV/VTC systems
Required: Comp TIA Security +
TS/SCI clearance required
Several of the Senior AV/VTC Administrator positions require the ability to obtain a Counterintelligence (CI) Polygraph and SAP access

Job Responsibility

Responsible for planning, developing, testing, and implementing control system code, audio files, and other equipment-related configurations
Perform in-house testing and on-site commissioning at USSPACECOM facilities in the Colorado Springs area
Plan and Oversee installations (specifically relating to AV Control System Programming and testing), operate, and maintain video conferencing equipment on NIPR, SIPR and JWICS networks
Oversee VTC Maintenance Crew in Maintaining the video conferencing-unique hardware, software, and peripherals
Maintain currency with advancing technologies and provide recommendations for new technologies, including technology refresh, to the Government
Program and configure Extron, Crestron, AMX, and BIAMP systems for advanced AV deployments
Perform rack-level system configuration and testing and conduct troubleshooting and system validation for complex AV environments
Collaborate with project managers, field engineers, and design teams to ensure successful deployments and day-to-day customer AV/VTC sessions
Provide timely programming updates for Extron and Crestron systems in response to outages and as project requirements evolve
Maintain accurate technical documentation, configuration files, commissioning reportsand ensure systems comply with applicable DoD and DISA standards

What we offer

medical
dental
vision
life insurance
401(k)
PTO
paid holidays
parental, military, and jury duty paid leaves

Fulltime

Associate IT Helpdesk Engineer

We are seeking an enthusiastic and customer-focused Associate Helpdesk Engineer ...

Location

India , Bangalore

Salary:

Not provided

Wrike Careers Page

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or related field (recent graduates welcome!)
Understanding of basic concepts (TCP/IP, DNS, DHCP)
Basic understanding of Windows and MacOS operating systems
Strong problem-solving abilities and analytical thinking
Excellent communication skills in English (written and verbal)
Customer service mindset with patience and empathy
Ability to work effectively in a team environment
Eagerness to learn new technologies and IT best practices
Strong organizational skills and attention to detail and the ability to prioritize tasks effectively.

Job Responsibility

Serve as the first point of contact for IT support requests via our ticketing system, providing friendly and effective technical assistance to employees
Troubleshoot and resolve hardware, software, and basic network issues for MacOS and Windows devices
Support employee onboarding and offboarding processes, including hardware provisioning, account setup, and equipment returns
Assist with device enrollment and basic management using MDM platforms (Jamf for Mac, Microsoft Intune for Windows)
Maintain accurate IT asset inventory
Provide basic AV support for Zoom rooms and video conferencing, ensuring smooth operation for meetings and events
Collaborate with global team members to resolve technical challenges

What we offer

10 days of National and Festival Holidays per year (eight fixed, two flexible)
18 days of paid vacation per year
14 days of sick leave with a medical certificate per year
5 uncertified sick days per year
Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000. Free health checkup for employees
Personal Accident Insurance: Rs 50,00,000
Term Life Insurance: Rs 50,00,000
Up to 26 weeks of paid maternity leave for the first two children
4 weeks of paid parental leave
2 days off for volunteering with nonprofit charities

Fulltime

Field Services Engineer (SLT Support)

Lamb Weston is seeking an Executive Support Engineer to join our team at our HQ ...

Location

USA , Eagle

Salary:

69500.00 - 104240.00 USD / Year

Lamb Weston

Expiration Date

Until further notice

Requirements

Four-year college degree is preferred
Focus on computer science, information systems or a related field desired
3+ Years of experience supporting end users and executives
Along with managing and deploying Desktop and Mobile devices, tools, and software with a focus on exceptional customer service and support required
Experience in a lead customer service role
Exceptional oral and written communication and customer service skills required
Display a high sense of urgency, adaptability, and flexibility in a fast-changing environment
Possess excellent problem-solving abilities including analytical, prioritization, and escalation
Ability to work within multiple departments internal to IT
Planning skills

Job Responsibility

Responsible for acting as the SPOC for members of the ELT and their executive admins
Quickly and accurately resolving issues while instilling confidence and demonstrating a high degree of professionalism and customer service
Provide recommendations to Executives on the best use of Lamb Weston IT Services to meet their needs
Take ownership of all hardware and software issues identified by the Executive and provide well-articulated and business-oriented status updates on a regular basis
Provides excellent customer service and can diffuse heightened end-user sensitivity
Travel with Executives to off-site meetings and/or conferences, providing personal support throughout the event
Supports highly visible meetings such as Board of Directors and quarterly Earnings calls
Troubleshoot, diagnose, and apply logical solutions to resolve problems pertaining to Lamb Weston devices, network connectivity, printing, web conference and application usage for the Executive team
Lead and assist with root cause analysis (RCA) as it relates to systems and peripheral devices
Responsible for professionally dispatching work to internal IT teams for resolution where appropriate and following up to ensure completeness of tasks

What we offer

Health Insurance Benefits - Medical, Dental, Vision
Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
Well-being programs including companywide events and a wellness incentive program
Paid Time Off
Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
Family-Friendly Employee events
Employee Assistance Program services – mental health and other concierge type services

Fulltime

Group Vice President, Enterprise Technology

As the Group Vice President of Enterprise Technology, you will build and lead a ...

Location

United States , New York

Salary:

257000.00 - 375000.00 USD / Year

SiriusXM

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Engineering, Information Technology or related field (Master’s preferred)
15+ years of experience with 10+ years in IT leadership roles with significant ownership over infrastructure, systems, and enterprise applications
Proven experience leading large-scale, on-premise infrastructure and data center environments
Deep expertise in systems and network engineering, including high availability, virtualization, monitoring, and automation
Strong track record of managing enterprise IT support and AV operations in fast-paced environments
Demonstrated success in owning and evolving SaaS collaboration ecosystems (Google Workspace, Slack, Zoom, Atlassian, etc.)
Experience with enterprise platforms including ServiceNow, Monday.com, and other G&A applications (e.g., Workday, Oracle, SAP)
Experience managing large teams, budgets, and complex vendor ecosystems
A strong orientation toward service delivery, with a commitment to operational excellence and continuous improvement
Executive-level communication and stakeholder management skills

Job Responsibility

Drive Enterprise Technology Strategy
Provide strategic and operational leadership across infrastructure engineering, network engineering, enterprise IT and AV support, collaboration tools, and corporate applications
Integrate AI, machine learning, and automation into core systems and support functions
Lead large-scale initiatives and guide cross-functional teams through complex system transformations
Spearhead the modernization of data center environments, developing and executing cloud migration strategies
Manage key enterprise technology vendors and partnerships
Guide and develop teams responsible for infrastructure engineering
Oversee network strategy, design, operations, and security
Direct the systems engineering team
Steer enterprise IT support and AV operations

What we offer

discretionary short-term and long-term incentives

Fulltime

Senior Tech Support

At GEICO, we offer a rewarding career where your ambitions are met with endless ...

Location

United States , Fredericksburg

Salary:

Not provided

Geico

Expiration Date

Until further notice

Requirements

Bachelor's degree in information technology, Engineering, Computer Science, or a related field (or 4 years of equivalent experience)
10+ years’ experience supporting operating systems (Windows, & Macintosh)
5+ years of hands-on experience in technical support, IT infrastructure, networking, or AV systems support
Strong analytical skills with demonstrated problem-solving ability
Experience in IT equipment lifecycle management
Excellent problem-solving and customer facing skills
Proven ability to operate in high pressure situations handling multiple competing priorities
Willing to work in a fast-paced environment where travel might be required
Experience with Windows Servers (i.e. Backup, Print, File, etc.)
Ability to develop clear, concise documentation

Job Responsibility

Diagnose and resolve complex technical issues related to hardware, software, networks, VIOP and AV systems
Provide direct technical support to associates both in person and remotely
Install, configure, and maintain IT infrastructure and equipment
Monitor system performance and implement corrective actions when necessary
Ensure compliance with security, backup, and redundancy strategies
Create custom scripts to automate tasks and enhance system efficiency
Engage with vendors and IT personnel for issue resolution
Provide, create, or improve technical documentation/standard operating procedures
Participate in designing information and operational support systems
Support system developers and programmers in specialized areas of IT infrastructure

What we offer

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
Financial benefits including market-competitive compensation
a 401K savings plan vested from day one that offers a 6% match
performance and recognition-based incentives
and tuition assistance
Access to additional benefits like mental healthcare as well as fertility and adoption assistance
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year

Fulltime

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AV Field Support Services Engineer

Job Description

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