Automotive Technical Advisor Job at Assessfirst (Dallas)

Service Advisor

Due to continued investment in our servicing department, we are looking to recru...

Location

United Kingdom , Boston

Salary:

Not provided

Taylors Vauxhall Boston

Expiration Date

Until further notice

Requirements

Customer-focused and well-presented, with excellent communication skills
Highly organised and able to manage a busy workload under pressure
Possessing strong interpersonal skills, with excellent time management and organisational ability
Confident with IT systems and administration tasks
Experienced within a Service Advisor role (at least 1 year preferred)
Familiar with Kerridge and other dealer management systems (preferred)

Job Responsibility

Greeting and assisting customers with service enquiries
Booking in vehicles and managing service schedules
Liaising with the technical workshop to keep track of the vehicles' progress and ensuring the vehicle is ready at the promised time
Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their vehicle is in the workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers
Delivering a professional, friendly, and efficient experience at all times

What we offer

Competitive salary
Holiday entitlement of 22 days plus bank holidays
Company pension scheme
Staff discount
1 free MOT per year
Ongoing Manufacturer-led training and development opportunities
The chance to be part of an award-winning team
A supportive, family-run business environment where your contribution is valued

Fulltime

Customer Service Advisor

Are you passionate about customer service and looking for a role where you can m...

Location

United Kingdom , Shrewsbury

Salary:

29000.00 - 32000.00 GBP / Year

JSL Solutions Ltd

Expiration Date

Until further notice

Requirements

Previous customer service experience
ERP system knowledge a bonus
Strong communication skills, both written and verbal
Confident handling customer enquiries by phone and email
Organised and methodical, able to manage multiple tasks effectively
Positive, team-oriented, and eager to learn and improve
Comfortable working in a fast-paced office environment

Job Responsibility

Handling customer enquiries via phone, email, and at the trade counter
Processing sales orders, returns, and credits through the ERP system
Liaising with the warehouse and field sales teams to ensure smooth order fulfilment
Providing advice on products, warranty processes, and technical queries
Overseeing van fleet KPI input, maintenance, and paperwork
Supporting the branch manager with site maintenance and operational tasks
Ensuring high standards of health & safety are met at all times

What we offer

25 days holiday + bank holidays
Pension scheme – salary sacrifice with company matching up to 6%
Life assurance – 3x your salary
Employee Assistance Programme – including up to 6 counselling sessions per case
Ongoing training and leadership development with internal and external providers

Fulltime

Customer Service Advisor

Are you passionate about customer service and looking for a role where you can m...

Location

United Kingdom , Shefford

Salary:

29000.00 - 32000.00 GBP / Year

JSL Solutions Ltd

Expiration Date

Until further notice

Requirements

Previous customer service experience
ERP system knowledge a bonus
Strong communication skills, both written and verbal
Confident handling customer enquiries by phone and email
Organised and methodical, able to manage multiple tasks effectively
Positive, team-oriented, and eager to learn and improve
Comfortable working in a fast-paced office environment

Job Responsibility

Handling customer enquiries via phone, email, and at the trade counter
Processing sales orders, returns, and credits through the ERP system
Liaising with the warehouse and field sales teams to ensure smooth order fulfilment
Providing advice on products, warranty processes, and technical queries
Overseeing van fleet KPI input, maintenance, and paperwork
Supporting the branch manager with site maintenance and operational tasks
Ensuring high standards of health & safety are met at all times

What we offer

25 days holiday + bank holidays
Pension scheme – salary sacrifice with company matching up to 6%
Life assurance – 3x your salary
Employee Assistance Programme – including up to 6 counselling sessions per case
Ongoing training and leadership development with internal and external providers

Fulltime

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