Automotive Service Center Manager

• Manage a Team of Automotive Service Professionals to ensure a high level of Employee morale and Customer Satisfaction while maintaining profitability
• Develop Repair Estimates from Full, Accurate, and Honest Digital Vehicle Inspections
• Present the Solutions to properly repair the Customer’s vehicle in a way that is easy for them to understand
• Strive to sell our Services consistently and effectively without ever jeopardizing our honesty and integrity
• Ensure quality of work, attitude, and performance meets or exceeds Customer satisfaction goals
• Mentor employees on best practices for improving Sales and Customer Service techniques
• Oversee smooth, orderly, and organized day-to-day operations of the Service Center
• Manage the daily flow of Service Center accounting, including Repair Orders, Invoices, and Customer Receipts
• Open and close Service Center daily
• Work as a Team to Troubleshoot Customer Concerns Quickly and Accurately
• Follow and Promote Meineke’s High Standards for Safety, Cleanliness, and Organization

• Positive Attitude with a Strong Customer Service Mentality
• Retail sales and 3+ Years of Management experience
• Minimum of Associates Degree or equivalent
• Ability to read and interpret financial data and reports
• Must possess and maintain a valid Driver’s License
• Advanced knowledge and ability to work with Windows based (Microsoft Office Suite, Word, Excel) and Automotive computer equipment and software applications
• Ability to communicate clearly and professionally
• Ability to work a flexible retail schedule
• Mindset for Continuous Learning
• Professional Appearance with Strong Communication Skills
• Productivity Focused
• Deadline and Detail-Oriented

Experience in the Automotive industry preferred, but not required

• A Competitive Wage
• Depending on Experience – $52,000 to $105,000 For Very Skilled Managers with Relevant Experience
• Monthly Shop, Personal Productivity, and Team-Based Bonus Potential
• Paid Vacation, Holidays, and Time Off
• Locally Owned and Operated
• On-Going Training and Opportunities for Continued Career Growth
• Fast Paced and Friendly Team Environment
• Healthcare Benefits
• 401(k) Retirement Plans (Planned Availability in 2025)
• ASE Certificate and Tuition Reimbursement
• No Working Sundays
• Paid Uniforms