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Automotive Service and Parts Manager

United States of America, East Boston 75000.00 USD / Year · Job Posted February 20, 2026
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Job Description

The Automotive Service and Parts Manager is responsible for the overall performance of the preventative maintenance and service repair of fleet vehicles as well as overall inventorying, sourcing, ordering and distribution of parts, tires and other supplies to maximize fleet utilization and profitability for the City/District.

Job Responsibility

  • Develops, implements and communicates operating plans to maximize fleet utilization to business and company guidelines, directing and controlling the preventative maintenance and service repair of fleet vehicles as well as source and order parts, control inventory, return obsolete or overstocked parts and replenish inventory of common usage parts/tires
  • Manages performance of team members/employees against business plan by setting, communicating, monitoring and updating goals as needed for key performance indicators on a regular and consistent basis for service
  • Assesses out of service area on a daily basis to establish daily workload
  • holds daily pre-shift meetings with team members to review prior day performance and communicate daily workload and goals
  • Ensures all repair orders are completed and processed in accordance with established guidelines
  • Ensures warranty submissions meet or exceed business plan and all required documentation is submitted
  • Ensures timely completion of recalls, preventative maintenance and quality of vehicle repairs
  • Forecasts, budgets and manages key financial drivers including, but not limited to, S&W per day and warranty recovery
  • Oversees the ordering of parts, tools, and supplies
  • Manages and maintains appropriate vendor relationships and workload assignment
  • At bussing locations, oversees the repair and/or maintenance of all busses for the operation
  • Manages all areas of the employee lifecycle including hiring, on-onboarding, training, recognition and performance management of both managers and employees
  • Manages all facets of employee relations
  • Provides a safe work environment by ensuring all safety policies and practices are followed and maintained

Requirements

  • High School diploma required
  • 2-4 year college degree preferred (or equivalent in education, training or experience)
  • Minimum of 2 years management experience of employees in related field (rental car, automotive shop or service oriented field)
  • Valid driver’s license and successful background check
  • Ability to work flexible schedules in a fast-paced environment that may include early morning, nights, or weekends, as determined by business needs
  • Ability to lift 50 pounds and oversee multiple work areas
  • Organizational and prioritization skills
  • Financial acumen and forecasting skills
  • Talent management and delegation
  • Proven written and verbal communication skills
  • Excellent investigation and problem solving skills
  • Negotiation and vendor management skills

What we offer

  • Access to Medical, Dental, Vision, Life and Disability insurance
  • Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
  • 401(k) Retirement Plan with company matched contributions
  • Full training to learn the business and enhance professional skills
  • Employee discounts, including discounted prices on the purchase of Avis/Budget cars
  • Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

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