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Edwards Auto Group · Customer Service

Automotive Service Advisor

United States, Storm Lake Employment contract 40000.00 - 90000.00 USD / Year · Job Posted May 27, 2026

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Job Description

Edwards Auto Group is looking for a Service Advisor to join our team! The Service Advisor will work directly with customers and technicians regarding vehicle repairs and offering alternatives based on the customers’ budgets and needs. The Service Advisor will demonstrate excellent customer service and communication skills.

Job Responsibility

Greeting customers, and getting them checked into the system
Consulting with technicians about needed repairs and offering alternatives based on customers budgets and needs
Answering customer questions about service outcomes and consulting with technicians
Informing customers about warranty protections and various programs and discounts
Scheduling customers and understanding the work flow of the department
Informing customers of changes as they come up and being in continuous contact with customers to make sure they understand the process each step of the way

Requirements

Excellent verbal communication skills
Positive attitude and customer focused demeanor
Proficient typing skills
Previous service drive experience is highly preferred

Edwards Auto Group - All Job Offers

40000.00 - 90000.00 USD / Year · Storm Lake

Automotive Service Advisor

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