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Automotive Service Advisor / Manager

United States, Aurora 65000.00 - 95000.00 USD / Year · Job Posted January 29, 2026
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Job Description

We are looking for a Service Advisor / Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Automotive Technician background and ASE Certifications a plus. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing shop operations, addressing customer inquiries, and managing required documentation.

Job Responsibility

  • Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
  • Ensure repairs and maintenance tasks are completed in a timely manner
  • Mentor employees on best practices for improving sales and customer service techniques
  • Oversee day-to-day operations
  • Manage the work flow of vehicle repairs, paperwork, including, invoices, repair orders, and maintenance records

Requirements

  • High school diploma or GED required
  • Valid state-issued driver’s license
  • At least two years of experience as an automotive service manager or service advisor is required
  • Experience as an automotive technician is preferred
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Nice to have

  • Automotive Technician background
  • ASE Certifications a plus

What we offer

  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
  • Employee discounts
  • Career Advancement
  • Training and Development
  • Comprehensive Benefits Package
  • Positive Work Environment
  • Locally-Owned
  • Cutting-Edge Tools and Equipment
  • Work-Life Balance

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