Automotive Repossession Coordinator, Randstad

Randstad

Location:
Canada, Oakville

Category:
Finance

Contract Type:
Not provided

Salary:

50000.00 - 59000.00 CAD / Year

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Job Description:

We are seeking a detail-oriented and customer-focused Automotive Repossession Coordinator to join our team. In this role, you will be responsible for managing repossession accounts, ensuring smooth coordination between various stakeholders, and maintaining compliance with applicable legal standards. You will be the key point of contact for vendors, customers, and internal teams, handling all logistics, communication, and documentation related to the repossession process. The ideal candidate will have strong organizational skills, an understanding of different legislative frameworks across provinces, and the ability to manage multiple tasks in a fast-paced environment.

Job Responsibility:

Ability to coordinate a myriad of vendors to complete the end to end location and repossession process in a tactful and efficient manner
Be an expert in the skip tracing, location, and recovery of financed assets
Be an expert on Canadian geography, repossession laws, and best practices for PPSA enforcement
Ability to determine accurate wholesale and retail values on securities in order to maximize national returns. Use and document tools like CBB, Nada, Blue books, market guides, etc
Perform duties in relation to intake, set up, locate, repossession, transport, and skip processes according to company policies and legislative guidelines
Close and invoice accounts accurately
Provide information and guidance to customers in order to facilitate bringing accounts current in a courteous and respectful manner
Manage vendor performance and ensure that tasks are completed, and expectations met
PPSA searches, discharges, and registrations
Legal documents and demands
Complaint tracking and resolution
Coordinate correspondence with Third party vendors including: Bailiffs, Tracers, Transporters, Auctions, dealers, lawyers, and agencies
Update and prepare various reports, manipulate data, and provide meaningful insight. Track and analyze performance data
Proficiency in working in different system portals to retrieve and update data
Ability to document processes and train other employees

Requirements:

University or college degree preferred
Private investigator’s license preferred
Skip trace experience a must
Two (2) to five (5) years of asset location, repossession, remarketing, and collections experience or combination of education and industry related experience
Be well versed in the automotive finance lifecycle and have an understanding and interest in the automotive and powersports industry and vehicle values
Be knowledgeable about non-standard items like: recreational vehicles, ATV’s, trailers, Boats, Motors, Motorcycles, and other equipment like tractors and plows
Firm understanding of the Privacy Laws, Personal Property Security Acts, and collections laws across Canada. Understanding of automotive sales regulations
Understanding of the Canadian insolvency laws and legal recovery process
Courteous and pleasant demeanor. Be able to de-escalate difficult conversations and positively resolve tough situations
Strong negotiator
Quebec Collections and repossession experience an asset
Proficiency with inventory management software, client maintenance software, collections software and Microsoft Office - Advanced user experience with Excel, Word, and Outlook
Superb oral and written communication skills in English a must. Bilingual French/English is an asset

Nice to have:

Bilingual French/English
Quebec Collections and repossession experience

What we offer:

Great working environment with a reputable organization
Working in a state of the art facility
The organization is located in Oakville and offers easy access to the highway
Medical and Dental benefits kick in after three months
Bonus paid out based on company performance
3 weeks vacation
2 volunteer days
10 personal days
2 float days
Health spending account
Onsite gym - available to all staff
Full Service cafeteria on site
Free coffee
Beautiful Forrest Scenery

Additional Information:

Job Posted:
April 29, 2025

Expiration:
May 07, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Automotive Repossession Coordinator