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Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia & New Zealand. Our brand stands for quality, expertise, and knowledge & our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific.
Job Responsibility:
Assist our DIY & trade customers with technical product support and impart your knowledge
Lead trade sales
build the credibility of the store
Provide technical support to trade & retail customers, using their expert automotive parts/mechanical knowledge
Build effective customer relationships
Use up-to-date product information & knowledge to problem-solve, and maximise sales
Are committed to providing genuine service, creating lasting impressions and moments that matter for customers
Enjoy working in a busy phone-based customer service role
Are safety aware, constantly striving to provide the safest work environment for themselves, teammates & customers
Requirements:
Have a safety mindset & always strive to provide the safest work environment
Demonstrate automotive parts or mechanical experience
Be a passionate customer service expert with some sales experience
Be comfortable sharing knowledge
ability to communicate in a technical and non-technical manner
Be a natural problem solver who is solutions focused
Experienced using computers / computer programs
Be a proactive and driven team player, who can also work independently
Have a flexible availability and hold a valid driver’s licence (manual preferred)
Be available to work agreed schedule, but also have flexibility to work other days if requested
This role will require lifting, bending, climbing & safe driving
What we offer:
Attractive discounts across all GPC AP businesses’