Automotive Parts Interpreter Job at Alliance Automotive UK LV Ltd (North Parramatta)

Job Description

Assist our DIY & trade customers with technical product support and impart your knowledge. Lead trade sales; build the credibility of the store.

Provide technical support to trade & retail customers, using their expert automotive parts/mechanical knowledge
Build effective customer relationships
Use up-to-date product information & knowledge to problem-solve, and maximise sales
Are committed to providing genuine service, creating lasting impressions and moments that matter for customers
Enjoy working in a busy phone-based customer service role
Are safety aware, constantly striving to provide the safest work environment for themselves, teammates & customers
Lead trade sales
build the credibility of the store

Have a safety mindset & always strive to provide the safest work environment
Demonstrate automotive parts or mechanical experience
Be a passionate customer service expert with some sales experience
Be comfortable sharing knowledge
ability to communicate in a technical and non-technical manner
Be a natural problem solver who is solutions focused
Experienced using computers / computer programs
Be a proactive and driven team player, who can also work independently
Have a flexible availability and hold a valid driver’s licence (manual preferred)
Be available to work agreed schedule, but also have flexibility to work other days if requested
This role will require lifting, bending, climbing & safe driving