Automotive General Manager

• Oversee daily operations of the shop, including workflow, productivity, and customer satisfaction.
• Lead, motivate, and develop a team of technicians.
• Drive sales by ensuring service recommendations are clearly communicated and properly executed.
• Recruit, train, and develop staff to enhance their skills and promote a positive work environment.
• Utilize POS systems for transaction processing and financial reporting.
• Monitor performance metrics, including labor efficiency, sales targets, and CSI (Customer Satisfaction Index)
• Manage parts ordering and vendor relationships
• Enforce compliance with company policies, safety standards, and procedures.
• Handle escalated customer concerns and resolve issues professionally
• Address customer inquiries and resolve issues promptly to ensure satisfaction.

• Previous experience in automotive repair, service, or retail management.
• Strong leadership, communication, and organizational skills
• Ability to drive sales and manage KPIs
• Customer-first mindset with a focus on quality and integrity
• Strong communication skills, both verbal and written, to interact with customers and team members.
• Experience with POS and shop management systems a plus
• Valid driver's license

Experience with POS and shop management systems a plus

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Competitive Compensation
• Career Advancement
• Training and Development
• Comprehensive Benefits Package
• Employee Discounts
• Positive Work Environment
• Locally-Owned
• Cutting-Edge Tools and Equipment
• Work-Life Balance