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Sustaining Engineers work on the forefront of robotic automation using Formic’s suite of monitoring and diagnostic capabilities to guide preventative, corrective, and predictive maintenance activities across our growing fleet of deployed robotic cells. They work with a variety of robotic equipment and OEM’s, delivering innovative and value-add automation to our manufacturing sector customers. As an Automation Sustaining Engineer you will be responsible for maintaining, improving, and ensuring the continuous operation of manufacturing automation systems and equipment. This role involves working closely with production teams, quality assurance, and engineering personnel to troubleshoot issues, implement improvements, and ensure that equipment meets performance standards.
Job Responsibility:
Diagnose and remedy automation failures to minimize downtime
Design and deploy preventative strategies that boost system uptime and reliability
Drive continuous-improvement projects: scope, plan, and deliver hardware/software upgrades
Analyze production data and field diagnostics to uncover performance-optimization opportunities
Provide remote support for customer needs in the field: responding to calls and support tickets
diagnosing issues
guiding customers through solutions remotely
and triaging to onsite team members when needed
Provide Field Service support--being the primary responder for reactive and preventative maintenance--for manufacturing sites in your local geography
Partner with Product, Deployment, and Engineering teams to standardize and streamline equipment setups
Own equipment documentation: operating procedures, maintenance logs, and change-control records
Mentor and train other technicians and engineers on best practices for system health and troubleshooting
Enforce compliance with safety standards, industry regulations, and internal quality guidelines
Serve as the go-to technical authority for complex escalations and cross-functional initiatives
Cultivate vendor relationships to ensure robust support, parts availability, and advanced diagnostics
Stay ahead of automation trends
recommend and pilot cutting-edge solutions that align with Formic’s roadmap
Requirements:
Minimum of 10+ years of experience in manufacturing automation engineering
Proficiency in automation technologies, including PLC (Programmable Logic Controller) programming and HMI (Human-Machine Interface)
Solid foundation in control theory, robotics, and automated manufacturing systems
Knowledge of PLCs, automation, and control systems
Familiarity with industrial standards and regulations related to manufacturing automation
Strong technical skills in diagnosing and repairing mechanical, electrical, and electronic systems
Proficiency in CAD software and ability to read technical drawings
Excellent problem-solving skills and attention to detail
Strong project management and organizational skills
Strong communication skills for teamwork, troubleshooting, and brainstorming
The ability to work independently and as part of a team
The ability to work in a manufacturing environment, which may include exposure to noise, heat, and hazardous materials
The ability to lift and move equipment and components as needed
Willingness to travel 50% to manufacturing sites or equipment suppliers (typically 1 week of travel, 1 week not, subject to change due to business needs)
Possession of a current, valid drivers license and access to your own vehicle for local travel
Nice to have:
Experience in a high-volume manufacturing environment
What we offer:
Equity in Formic
Comprehensive Healthcare Coverage: 99% covered Medical, Dental, and Vision insurance plans, with 75% coverage for dependents
Additional Fully Covered Insurance Benefits: FSA & DCFSA, Life Insurance, Short-Term Disability, and Long-Term Disability
Employee Assistance Program (EAP)
Paid Parental Leave
Company-sponsored 401(k)
Home Office Stipend
Monthly Cell-Phone Reimbursement
Flexible Time-Off
Paid Company Holidays
Formic provides mileage and expense reimbursement for travel-related expenses within policy
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