Automation Quality Assurance Manager, Citi

Citi

Location:
United States, New Castle ▼
Jersey City

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

156160.00 - 234240.00 USD / Year

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Job Description:

The Test Manager is accountable for management of complex/critical/large professional disciplinary areas, leading and directing a team of professionals while delivering comprehensive services across businesses and geographic regions. Responsibilities include managing UAT processes, cross-team dependencies, testing standards, and ensuring compliance while maintaining commercial awareness.

Job Responsibility:

Leads initiatives related to User Acceptance Testing (UAT) process and product rollout into production
Manages multiple testing teams or a testing functional area (depending on size of business)
Resolves complex and variable issues with substantial potential impact
Collaborates with other testing areas, development teams, IT project managers, business partners and external vendors suppliers
Develops testing standards and ensures compliance
Creates detailed plans for managing cross testing team dependencies
Exhibits in-depth understanding of concepts and procedures within own area and basic knowledge of these elements in other areas
Evaluates subordinates' performance and makes decisions on pay increases, promotions, terminations, etc.
Uses evaluative judgment in complicated or novel situations
impacts IT testing through planning, finances budget, end results and setting policies

Requirements:

10+ years experience within a testing environment
Senior to advanced level experience in an IT Testing role with commensurate experience in people management
In-depth understanding of Systems Development Life Cycle processes
Thorough understanding of end to end testing processes, Quality Center and other testing related tools
Consistently demonstrates clear and concise written and verbal communication skills
Excellent persuasive, influencing and negotiation skills
High analytical skills
Proven team player skills with a track record of a leadership role delivering to tight deadlines and with high quality
Bachelor’s/University degree, Master’s degree preferred
Demonstrated expertise in Payments Tech - Payments platforms, payment gateways, digital wallets
Strong experience with test automation tools and frameworks
Familiarity with CI/CD Pipelines and DevOps Practices
Experience working in Agile/Scrum environments
Experience working with Cloud Platforms
Track record of transforming manual QA into Automated testing organizations

Nice to have:

Strong experience with test automation tools and frameworks
Familiarity with CI/CD Pipelines and DevOps Practices
Experience working in Agile/Scrum environments
Experience working with Cloud Platforms
Track record of transforming manual QA into Automated testing organizations

What we offer:

Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages including vacation and sick leave
Paid holidays

Additional Information:

Job Posted:
November 14, 2025

Expiration:
November 20, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Automation Quality Assurance Manager