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The Automation Operations Lead is responsible for the administration, operational support, optimization, and continuous improvement of the client's enterprise monitoring and infrastructure automation environment. The role serves as the primary operational owner for the Nagios XI Enterprise Monitoring platform, which is a critical linchpin in the client's broader automation strategy across on-premises server infrastructure and secure public cloud tenants in Microsoft Azure and Amazon AWS. The successful candidate will be a hands-on technical leader with deep experience supporting heterogeneous server environments, enterprise monitoring platforms, IT service management processes, infrastructure automation, and operational reporting.
Job Responsibility
Administer, operationally support, optimize, and continuously improve client's enterprise monitoring and infrastructure automation environment
Serve as primary operational owner for Nagios XI Enterprise Monitoring platform
Provide hands-on technical leadership supporting heterogeneous server environments, enterprise monitoring platforms, IT service management processes, infrastructure automation, and operational reporting
Create, maintain, troubleshoot, and operationalize scripts and automation routines using Python, Perl, Bash, PowerShell, REST APIs, SQL, JSON, YAML, and related tools
Requirements
Bachelor's degree in Computer Science, Engineering, or related field
10+ years of IT experience with at least 5+ years in cloud operations or DevOps leadership
7+ years of experience with AWS and Azure
Experience with Infrastructure as Code (Terraform, CloudFormation, ARM)
Experience in incident management, production operations, and service reliability
Experience leading enterprise-scale cloud engineering teams
Scripting experience (Python, PowerShell, Bash)
Nice to have
AWS and/or Azure certifications
Experience in multi-cloud environments
Exposure to containerization (Docker, Kubernetes)
Experience in regulated or enterprise environments
What we offer
Medical, dental, and vision insurance with employer contribution