Automation Group Manager, Citi

Citi

Location:
India, Mumbai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Automation Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of automation professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions.

Job Responsibility:

Strategic Team & Program Leadership: Manages multiple teams and functional areas, ensuring appropriate staffing, and provides overall direction, coordination, and completion for complex programs and projects
Compliance & Risk Management: Oversees compliance with ITeSS processes and procedures, manages policy and procedure adherence, contributes to defining standards, and ensures appropriate risk assessment and control in business decisions
Operational & Control Optimization: Evaluates complex, critical, and high-risk issues to develop long-term control designs and automation solutions that reduce manual processes and associated risks
Innovation & Efficiency Driving: Assesses innovation opportunities, identifies new sources of growth and efficiency, optimizes business and operating models, and simplifies organizational structures to enhance operational efficiency
Cross-Functional Collaboration & Influence: Collaborates extensively with business and function managers to identify opportunities for growth, processing competence, and cost optimization
Project Planning & Execution: Develops, maintains, and manages rigorous project plans, including resource requirements, relationship management, and task management
Executive Communication & Best Practices: Develops compelling executive presentations to persuade decision-makers and develops and shares best practices and lessons learned across the enterprise
Mumbai Automation Site Lead: Serves as the Lead for the Mumbai location within the USPB COO organization

Requirements:

13+ years of relevant experience in Banking, Financial Services
2-3 years of Managerial experience
Proficiency in data analytics and automation tools including SAS, Tableau, Appian, Xceptor, and other low-code/no-code automation platforms
Strong understanding of Artificial Intelligence (AI) concepts and AI programming principles
Demonstrates consistent track record of having worked as a Program or Project Manager, or working on large, strategic cross-functional projects
Strong business analysis competency with historic success in shaping opportunities via conceptual thinking and abstract problem-solving capabilities
Strong analytical and problem-solving skills, appreciation of the enterprise data vision
Experience creating and being a champion for a positive risk culture
Experience creating and executing against frameworks that improve the quality and value of data
Working knowledge of Data Operating Model practices, Data Governance and Data Compliance within large, financial services firms
Bachelor's/University degree, Master's degree preferred

Additional Information:

Job Posted:
November 21, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Automation Group Manager