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Automation Group Manager

https://www.citi.com/ Logo

Citi

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Location:
India , Mumbai

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

The Automation Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of automation professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions.

Job Responsibility:

  • Strategic Team & Program Leadership: Manages multiple teams and functional areas, ensuring appropriate staffing, and provides overall direction, coordination, and completion for complex programs and projects
  • Compliance & Risk Management: Oversees compliance with ITeSS processes and procedures, manages policy and procedure adherence, contributes to defining standards, and ensures appropriate risk assessment and control in business decisions
  • Operational & Control Optimization: Evaluates complex, critical, and high-risk issues to develop long-term control designs and automation solutions that reduce manual processes and associated risks
  • Innovation & Efficiency Driving: Assesses innovation opportunities, identifies new sources of growth and efficiency, optimizes business and operating models, and simplifies organizational structures to enhance operational efficiency
  • Cross-Functional Collaboration & Influence: Collaborates extensively with business and function managers to identify opportunities for growth, processing competence, and cost optimization
  • Project Planning & Execution: Develops, maintains, and manages rigorous project plans, including resource requirements, relationship management, and task management
  • Executive Communication & Best Practices: Develops compelling executive presentations to persuade decision-makers and develops and shares best practices and lessons learned across the enterprise
  • Mumbai Automation Site Lead: Serves as the Lead for the Mumbai location within the USPB COO organization

Requirements:

  • 13+ years of relevant experience in Banking, Financial Services
  • 2-3 years of Managerial experience
  • Proficiency in data analytics and automation tools including SAS, Tableau, Appian, Xceptor, and other low-code/no-code automation platforms
  • Strong understanding of Artificial Intelligence (AI) concepts and AI programming principles
  • Demonstrates consistent track record of having worked as a Program or Project Manager, or working on large, strategic cross-functional projects
  • Strong business analysis competency with historic success in shaping opportunities via conceptual thinking and abstract problem-solving capabilities
  • Strong analytical and problem-solving skills, appreciation of the enterprise data vision
  • Experience creating and being a champion for a positive risk culture
  • Experience creating and executing against frameworks that improve the quality and value of data
  • Working knowledge of Data Operating Model practices, Data Governance and Data Compliance within large, financial services firms
  • Bachelor's/University degree, Master's degree preferred

Additional Information:

Job Posted:
November 21, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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