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Under the direction of the Director for Identity and Tools, the Automation Engineer is responsible for designing, building, and maintaining automation solutions that improve the efficiency, reliability, and security of our IT operations. This role will partner closely with Infrastructure, Security, Service Desk, and Application teams to automate identity lifecycle processes, device provisioning, cloud deployments, patching, monitoring, and compliance workflows. The ideal candidate is highly skilled in scripting, orchestration, and systems automation, with the ability to translate manual processes into scalable, repeatable, self-healing workflows. This position will play a critical role in reducing cost and operational workload, improving service quality, and enabling the IT organization to support a growing business without proportional headcount increases.
Job Responsibility:
Enhance Identity program as needed to fill gaps for IDM tool or process
Work with IT partners to automate executive reporting and proactively monitor status
Automate health checks, log collection, and alert validation
Build dashboards and scheduled reports for patching, compliance, inventory, and uptime
Reduce false positives and accelerate root cause analytics with automated enrichment
Implement configuration drive detection and auto remediation scripts
Build scripts to reduce repetitive Service Desk workload
Automate server/workload provisioning, patching, and configuration baselines
Build automated remediation for recurring issues across servers and applications
Create standardized deployment workflows for Windows/Linux systems
Automate vulnerability detection to remediation
Automate containment actions such as isolating compromised endpoints
Integrate automation tasks with SIEM/SOAR tooling
Build compliance verification scripts based on CIS, NIST, and internal baselines
Partner with IT teams to identify automation opportunities across the organization
Document workflows, runbooks, and automated processes
Provide training and enablement to teams adopting new automation solutions
Requirements:
Bachelor’s degree in Computer Science, Information Systems, other related fields, or equivalent work experience
7+ years of IT work experience, with at least 2 years of experience working in automation solutions for IT organizations
Experience in Python, C#, or Powershell
Experience with API integration and automation via REST/Graph API
Experience with CI/CD pipelines and DevOps practices
Ability to work and communicate, in a team environment, using strong communication skills
Ability to interact with all levels of management
Applicants must be authorized to work for any employer in the US without sponsorship
Nice to have:
Experience with SIEM/SOAR platforms
Knowledge of Intune advanced automation and Azure governance automation
Understanding of the retail industry
What we offer:
Merchandise discount at select KnitWell Group brands
Support for individual development plus opportunities for career mobility
A culture of giving back – local volunteer opportunities, annual donation and volunteer match