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The Senior Automation Engineer is responsible for designing tailored automation solutions that meet specific client requirements using the Microsoft Power Platform and related technologies. In addition to delivering advanced technical work, this role mentors junior engineers, guiding them on automation best practices, solution design, and problem‑solving techniques.
Job Responsibility:
Design tailored automation solutions to address specific client requests using automation technologies
Anticipate issues proactively and analyze ways to mitigate risks
Clearly articulate business value and the impact of technical and non‑technical information
escalate issues when appropriate
Provide effective production support, including accurate problem identification, ticket documentation, and communication with customers/vendors
Document small- to medium‑scale projects and deliver presentations with minimal supervision
Break down complex situations and refocus on critical technical tasks
Coach engineers on automation best practices and lead teams through tactical problem‑solving
Design, develop, and manage custom business applications using Power Apps (Canvas & Model‑Driven)
Create and optimize business process automations using Power Automate
Build data visualizations and dashboards using Power BI
Develop, manage, and maintain AI‑powered chatbots and virtual agents using Microsoft Copilot Studio
Use Copilot Studio to build conversational experiences integrated with back‑end systems (Dataverse, Azure services, APIs, legacy systems)
Integrate Power Platform solutions with Microsoft Teams, SharePoint, Dynamics 365, and other enterprise services
Stay current on Power Platform advancements, Microsoft AI capabilities, and roadmap updates
Requirements:
Bachelor’s degree
7+ years of technical experience
High degree of technical expertise with the ability to recommend process improvements
Strong understanding of Microsoft Copilot Studio (topics, entities, trigger phrases, external data/API integrations)
Experience with Dataverse, SharePoint, Microsoft Teams, and Azure Logic Apps/Azure Functions
Familiarity with Power Fx, low‑code expressions, and custom connectors
Strong analytical, problem‑solving, and communication skills
Experience working in agile and cross‑functional teams
Understanding of ALM and DevOps practices for Power Platform