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Automation Business Analyst

zelis.com Logo

Zelis

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Location:
India , Hyderabad

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Automation Business Analyst will be responsible for enabling high-quality business automation solutions in an Agile framework that delivers valued business outcomes and informed decisions for Zelis stakeholders. The Automation Business Analyst is a core part of the Process team to facilitate clear and open communication between Business Owners, Scrum/Development, Production Support, and Product Owners. This role provides a major contribution to enhancing Zelis' overall capacity to meet the information technology needs of an ever-evolving automation market.

Job Responsibility:

  • Act as Subject Matter Expert and liaison between the teams
  • partner with one or more Product Owners on key initiatives and prioritization efforts
  • Gather requirements/acceptance criteria for Robotic Process Automations (RPA) initiatives centered around the automation of business processes
  • Prioritize and manage multiple concurrent projects
  • Provide documentation for system process updates and existing system functionality for reference by Business and Operations teams
  • Partner with Product Management, Development, and Production Support to ensure requirements are realized properly upon release to production
  • Assist in providing training to end users on newly released automations
  • Recommend process, workflow, and efficiency improvements while keeping the team informed on upcoming product development improvements within our partner Business Units
  • Foster and organize user requirements with appropriate stakeholders to track and manage process details accordingly
  • Ability to partner with one or more Product Owners on key initiatives and prioritization efforts
  • Project Management experience
  • ability to drive output from others without direct supervisory responsibility
  • Ability to see the big picture and learn new processes, technologies, and envision how they could benefit Zelis
  • prioritize and manage multiple concurrent projects

Requirements:

  • Minimum of 1-3 years of Business Analysis experience
  • Basic experience with Microsoft Office Suite, JIRA, Automation Hub, and Task Capture
  • Basic or advanced understanding of RPA, business process automation, and/or digital transformation
  • Project Management experience
  • ability to drive output from others
  • Technology, healthcare, banking, or financial industry experience preferred
  • Bachelor's degree

Nice to have:

  • Certified Path Business Analyst
  • Technology, healthcare, banking, or financial industry experience
What we offer:
  • Hybrid work flexibility
  • comprehensive healthcare benefits
  • financial wellness programs
  • cultural celebrations
  • collaborative work culture
  • leadership development
  • global exposure

Additional Information:

Job Posted:
March 08, 2026

Expiration:
March 31, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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