This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Automation Business Analyst will be responsible for enabling high-quality business automation solutions in an Agile framework that delivers valued business outcomes and informed decisions for Zelis stakeholders. The Automation Business Analyst is a core part of the Process team to facilitate clear and open communication between Business Owners, Scrum/Development, Production Support, and Product Owners. This role provides a major contribution to enhancing Zelis' overall capacity to meet the information technology needs of an ever-evolving automation market.
Job Responsibility:
Act as Subject Matter Expert and liaison between the teams
partner with one or more Product Owners on key initiatives and prioritization efforts
Gather requirements/acceptance criteria for Robotic Process Automations (RPA) initiatives centered around the automation of business processes
Prioritize and manage multiple concurrent projects
Provide documentation for system process updates and existing system functionality for reference by Business and Operations teams
Partner with Product Management, Development, and Production Support to ensure requirements are realized properly upon release to production
Assist in providing training to end users on newly released automations
Recommend process, workflow, and efficiency improvements while keeping the team informed on upcoming product development improvements within our partner Business Units
Foster and organize user requirements with appropriate stakeholders to track and manage process details accordingly
Ability to partner with one or more Product Owners on key initiatives and prioritization efforts
Project Management experience
ability to drive output from others without direct supervisory responsibility
Ability to see the big picture and learn new processes, technologies, and envision how they could benefit Zelis
prioritize and manage multiple concurrent projects
Requirements:
Minimum of 1-3 years of Business Analysis experience
Basic experience with Microsoft Office Suite, JIRA, Automation Hub, and Task Capture
Basic or advanced understanding of RPA, business process automation, and/or digital transformation
Project Management experience
ability to drive output from others
Technology, healthcare, banking, or financial industry experience preferred
Bachelor's degree
Nice to have:
Certified Path Business Analyst
Technology, healthcare, banking, or financial industry experience