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Automation/AI Operations Manager

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Automata

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Location:
United Kingdom , London

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

65000.00 - 85000.00 GBP / Year
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Job Description:

We’re looking for an AI/Automation Operations Manager to design, build, and own internal automations and AI-powered workflows across the company. This role sits at the intersection of business operations, workflow automation, APIs and internal tooling, and practical AI use cases. You will work closely with teams across Automata to identify repetitive or manual processes, then turn them into reliable, automated workflows or added tooling that scales with the company. This is a hands-on role for someone who enjoys proactive building and leading projects – and who wants to see their work used daily by colleagues across the business.

Job Responsibility:

  • Partner with teams across the business to map current workflows and Identify inefficiencies, bottlenecks, and failure points
  • Quantify the impact of automation opportunities (time saved, error reduction, cycle time)
  • Maintain a prioritised internal automation roadmap aligned with company goals
  • Design and implement end-to-end automations using workflow automation tools, APIs and webhooks, and light scripting
  • Ensure automations have a clear ROI, and are reliable, well-documented, and easy to maintain & iterate on
  • Identify and implement practical AI use cases
  • Work with stakeholders to define Human-in-the-loop requirements, guardrails and ongoing monitoring of outputs
  • Build lightweight internal tools to support workflows
  • Carry out tooling research and lead the implementation of appropriate external tooling
  • Enable teams to use automations effectively through clear documentation, training and feedback loops for improvement
  • Own the operational health of internal automations and created tooling
  • Partner with Data and Engineering teams to ensure data integrity and scalability as the company grows

Requirements:

  • Hands-on experience building workflow automation
  • Strong understanding of APIs
  • Comfortable writing light-to-moderate code (SQL, Python)
  • Experience integrating common SaaS tools (eg Asana, Salesforce)
  • Practical experience using AI APIs in real workflows
  • Strong ability to translate messy, real-world processes into clean system flows
  • Good prioritisation, knows what not to automate
  • Bias toward shipping, iterating, and improving
  • Comfortable operating with ambiguity
  • Excellent communication with both technical and non-technical stakeholders
  • Collaborative and pragmatic approach
  • Clear documentation habits
  • Comfortable building new processes from scratch

Nice to have:

  • Experience at a scaling startup (50-300 employees)
  • Experience with hardware-enabled software companies
  • Experience working closely with Data or Engineering teams
What we offer:
  • Vitality Health Insurance
  • Eye Care
  • Salary Sacrifice - EV
  • Salary Sacrifice - Bike & Tech
  • Wellbeing & Support
  • Wellbeing & Development Allowance
  • Spill & Employee Assistance Programme
  • Additional Leave
  • Pension Scheme
  • Group Life & Critical Illness cover

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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