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Charles Tyrwhitt Logo Charles Tyrwhitt · IT - Software Development

Automation & AI Lead

United Kingdom, London · Job Posted May 05, 2026
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Job Description

At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for an Automation & AI Lead to join our IT team. The primary purpose of the Automation & AI Lead is to identify, design, and deliver automation and AI‑driven improvements across the business. The role combines hands‑on technical capability with advisory support to ensure teams use AI effectively, safely, and consistently. This role will collaborate across the business, to enable teams to deliver their own automation and AI improvements whilst keeping abreast of existing solutions, emerging technology and standards.

Job Responsibility

  • Act as the internal expert on both Automation and AI tools, usage, risks, and best practice across CT
  • Work with teams across the business to understand workflows and pain points, prioritising opportunities accordingly
  • Support colleagues in understanding where automation and AI can add value, where to use AI vs Automation and the appropriate tools to do so
  • Deliver solution-based projects across the business through to completion and ensure teams are self-sufficient
  • Ensure standardised automation approaches are implemented to maintain consistency across CT
  • Build lightweight automation solutions where possible using existing platforms
  • Engage third‑party specialists where more complex solutions are required
  • Ensure solutions are maintainable, scalable, and integrated into current systems
  • Understand the security implications of AI and Automation usage
  • maintaining a focus on data security, compliance and responsible AI adoption
  • Promote consistent tool usage and quality standards across departments

Requirements

  • Proven experience delivering automation and AI initiatives from discovery through to adoption
  • Strong understanding of AI and automation technologies, their strengths, limitations, and risks
  • Translating business needs into practical technical solutions
  • Hands-on capability to build lightweight automation using low-code / no-code platforms
  • Experience with platforms like Power Automate, Copilot, Knime and similar
  • Knowledge of data security, privacy, and compliance for responsible AI use
  • Stakeholder management and communication with technical and non-technical audiences
  • Cross-functional collaboration to prioritise and deliver improvements
  • Scoping and managing third-party suppliers for complex delivery
  • Commercial awareness focused on measurable outcomes (efficiency, cost, adoption)
  • Proactive, self-driven approach with strong problem-solving and continuous learning

What we offer

  • Competitive salary and excellent bonus scheme
  • Staff Discount from your 1st day, not just at CT but also from The White Company
  • Hybrid working policy – work from the office 3-4 days per week (14 days onsite across a 4 week period, Monday's are set days in the office)
  • Charitable and sustainability partnerships
  • Christmas and summer parties
  • CT Social Team events
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