Automated Testing/QA Lead - SaaS Ecosystem

• Lead the architecture, design, and implementation of robust, scalable, and maintainable test automation frameworks from the ground up, primarily using Java, C++, or Python, and tools like selenium, Copado robotic testing and UiPath
• Champion the use of AI-driven testing tools to enhance testing efficiency, including leveraging AI to assist in refining and generating acceptance criteria from requirements and implementing self-healing/adaptive test maintenance capabilities within the automation frameworks
• Design and execute complex end-to-end automated test scripts that validate critical business processes spanning multiple integrated SaaS applications (Salesforce, Netsuite, Workday, Marketo)
• Develop automated tests specifically for API and integration layers (e.g., Mulesoft), validating data synchronization, transformation, and error handling between systems
• Oversee the QA team, including task assignment, performance reviews, and professional development, ensuring alignment with project goals and engineering standards
• Integrate automated tests into the CI/CD pipeline to facilitate continuous testing and immediate feedback on code quality for both custom code and platform configurations
• Define and track key quality metrics, providing regular reports to stakeholders on testing progress, defect trends, and overall product quality across the SaaS landscape
• Collaborate closely with application owners, development, and integration teams to understand platform-specific customizations, data models, and integration requirements
• Drive the adoption of Quality Assurance best practices, including shift-left testing, performance testing, and security testing within a cloud-based, integrated environment
• Conduct training sessions and knowledge-sharing workshops for development and QA teams on automation tools and techniques specific to SaaS platforms, including emerging AI-driven tools
• Stay current with emerging trends and technologies in software testing and quality assurance, particularly those applicable to enterprise applications like Salesforce and NetSuite
• Participate in requirement reviews, design discussions, and sprint planning meetings, with a focus on cross-system impacts
• Manage and prioritize the backlog of automated test failures and collaborate with development and integration teams to expedite resolution

• Bachelor’s degree in Computer Science, Engineering, or a related technical field
• 5+ years of experience in software quality assurance, with a strong focus on test automation
• 2+ years of experience in a Lead or Senior role, managing and mentoring QA engineers
• Extensive experience designing and implementing end-to-end integration test automation frameworks in a multi-application environment
• Solid experience with CI/CD tools (e.g., Copado, Jenkins, GitLab CI, GitHub Actions) and source control (e.g., Git)
• Expertise in one or more programming languages (e.g., Python, Java, C#, JavaScript)
• Deep knowledge of software QA methodologies, tools, and processes
• Experience with AI/ML concepts and tools as they apply to software quality, including using AI for test generation, acceptance criteria analysis, and maintenance/self-healing of test scripts
• Required: Proven experience with automated testing tools and techniques for Enterprise SaaS/ERP/CRM systems
• Salesforce: Experience testing Sales/Service Cloud, custom Apex/Visualforce/LWC, and configuration
• NetSuite: Experience testing modules, customizations, and workflows
• Mulesoft (or similar ESB/Integration Platform): Proficiency with API testing tools (e.g., Postman, Rest Assured) and building automated tests for the integration layer
• Workday/Marketo: Familiarity with testing core features, configurations, and data flows to/from these systems
• Proficiency with API testing tools for validating REST/SOAP services
• Strong SQL skills for database and data integrity validation

Experience with specialized testing platforms like Copado Robotic Testing for Salesforce/SaaS applications

• company-wide bonuses based on monthly sales targets
• employee referral bonuses
• adoption assistance
• tuition reimbursement
• certification reimbursement
• certification completion bonuses
• modern, high-tech, and fun work environment