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We are now looking for a MS Automated Operations Engineer to secure the coordination, support, management and execution of 1st Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level.
Job Responsibility:
Delivery, execute the MS Broadcast Playout MSTOP processes to ensure that services provided to our customers align to SLA performance levels and delivery expectations.
Manage 1st Level Service Monitoring and Event Management
Ensures the contribution and distribution of primarily live content is scheduled, received, recorded and transmitted as per requirements, following the MSTOP MS Broadcast Content Logistics process.
Secure that distribution transmissions are being delivered to the Ericsson demarcation point as per SLA.
Perform continuous resource and service status and performance monitoring to proactively detect possible failures and act upon them to ensure 1st level restoration and repair
Monitor, perform troubleshooting, fault acknowledgement and fault analysis
Work independently and within team to keep the competence and skills up to date.
Follow-up on incidents, registered but not solved, escalated to next level support.
Interpret / understand technical information and prepares technical documentation.
Requirements:
Knowledge of GSM Network, Access/Core part
Knowledge of specific CORE nodes: HLR, MGW, HSS, MSC, SGSN, GGSN, 4G specific nodes
1-3 years of experience in applying expertise & technology (students in the 4th year are also encouraged to apply)
English language - min. B1-B2 level
Romanian language- min. B1-B2 level
Education: University Degree
Pasion for Delivering Results & Meeting Customer Expectations
Analyzing skills
Knowledge sharing and collaboration skill
Ability to work under pressure related to scale of business impact
Presentation and communication skill.
Knowledge of BTS/ NodeB /eNodeB/RNC/BSC/SGSN/GGSN (boards, alarms, configuration script, E1 links and IP Iub’s)
Monitoring using Zabbix, Grafana, The Dude, SolarWinds, Cacti, iMaster NCE.
Nice to have:
Multivendor experience
CCNA, Cisco, Juniper, Huawei certifications.
What we offer:
28 vacation days/year
Meal tickets
Medical subscription
Medical subscriptions special prices for your family members
Short and long term variable pay
Rewards and recognition program
Partial compensation to gym services
Development opportunities and access to internal learning platforms to develop your skills and curated external content from libraries such as Skillsoft, Pluralsight, Big Think, Khan Academy.