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Auto Repair Shop Manager

United States, Savannah · Job Posted March 13, 2026
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Job Description

The Repair Shop Manager oversees daily operations of the repair shop, ensuring efficient workflow, high-quality repairs, excellent customer service, and profitability. This role is responsible for managing staff, coordinating repairs, maintaining inventory, and ensuring compliance with safety and quality standards.

Job Responsibility

  • Oversee daily shop operations and repair workflows
  • Schedule and prioritize repair jobs to meet deadlines
  • Ensure repairs meet quality standards and manufacturer specifications
  • Monitor productivity and minimize downtime
  • Hire, train, supervise, and evaluate technicians and support staff
  • Assign work based on skills and workload
  • Enforce company policies, safety procedures, and performance standards
  • Foster a positive, team-oriented work environment
  • Handle customer inquiries, estimates, and complaints professionally
  • Ensure clear communication regarding repair timelines and costs
  • Maintain high customer satisfaction and repeat business
  • Manage inventory of parts, tools, and supplies
  • Order materials as needed while controlling costs
  • Ensure proper maintenance and calibration of equipment
  • Prepare estimates, invoices, and repair documentation
  • Monitor expenses, labor costs, and shop profitability
  • Meet sales and performance targets
  • Generate reports on productivity, revenue, and customer feedback
  • Ensure compliance with local regulations, warranties, and safety standards
  • Maintain a clean, organized, and safe work environment

Requirements

  • High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
  • 3–5 years of experience in a repair or service environment
  • Prior supervisory or management experience preferred
  • Strong technical knowledge relevant to the repair industry
  • Excellent leadership, communication, and customer service skills
  • Proficiency with repair management software and basic accounting tools

What we offer

  • Service a wide variety of vehicles
  • Work with local and national fleet accounts
  • Receive ongoing training to advance your skill set
  • Be part of a well-known international brand in a locally-owned center

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