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The Auto Care Program Manager plays a key role in development and implementation of membership programs, supporting sales teams, and enhancing program initiatives to strengthen the Auto Care network. This position will lead efforts to optimize program enhancements, partnerships, and ensure seamless execution of Auto Care initiatives. Through strategic collaboration, data-driven insights, and creating problem solving solutions, the program manager will help grow program participation and drive measurable business impact.
Job Responsibility:
Lead discovery, development, and execution of programs, and partnerships
Oversee the Gold Certified, PROimage and membership billing, and tracking
Develop and maintain member site, partner materials and reporting presentations to support program initiatives
Identify opportunities to increase adoption of Auto Care programs
Train and support sales teams on new or enhanced Auto Care programs
Provide ongoing assistance to internal and external stakeholders
Work closely with vendor partners to align sales training, reporting and compliance efforts
Executes key performance indicators of Auto Care program
Manages budget of membership fees and expenses allocations
Forecasts budget income and expenses to leadership
Mediates claims relating to various programs and warranties
Monitors rules and guidelines to ensure compliance is maintained
Liaison between parties to coordinate payments, control costs and maintain company image
Support the planning, logistics, and execution of industry events, trade shows, and promotional activities
Assist ordering and shipping of event materials, booths, and marketing collateral
Represent the brand at events, with periodic travel required
Requirements:
2+ years of experience in Business, Sales, or Marketing
Bachelor’s Degree in Marketing, Business, or a related field
Strong creativity and marketing strategy skills
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Teams, Word, Outlook)
Excellent written and verbal communication skills
Detail-oriented with strong organizational and time-management skills
Analytical mindset with experience in research and data analysis
Strong interpersonal skills and customer-focused approach
Ability to manage multiple priorities and deadlines in a fast-paced environment
Willingness to travel 5-20% of the time, including overnight and air travel