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Authorization & Benefits Coordinator

United States, Eden Prairie 27.00 - 29.00 USD / Hour · Job Posted May 29, 2026
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Job Description

Authorization & Benefits Coordinator. Location: Eden Prairie, MN (Fully Onsite). Schedule: Full-Time. Duration: Long-term contract (3-4+ months, with potential to extend). Beacon Hill’s client in Eden Prairie, MN is seeking an Authorization & Benefits Coordinator to support their reimbursement operations team. This individual will play a critical role in verifying patient insurance benefits and supporting prior authorization processes. This is a highly detail-oriented position requiring strong experience navigating insurance payer systems and frequent phone interaction. The ideal candidate is comfortable working independently in a fast-paced environment and has hands-on experience with prior authorizations and benefits verification.

Job Responsibility

  • Verify patient insurance benefits through payer portals and outbound phone calls
  • Conduct detailed benefit investigations including: Deductibles, Out-of-pocket maximums, Coverage limitations, Prior authorization requirements
  • Accurately document and communicate benefit details to internal teams for billing and patient cost estimates
  • Identify and escalate coverage gaps, coordination of benefits issues, or incomplete information impacting claims
  • Support intake and review of patient documentation and order forms in accordance with internal and payer requirements
  • Assist with prior authorization submissions and follow-up calls to insurance carriers
  • Track, monitor, and follow up on pending authorizations to ensure timely resolution
  • Maintain accurate records for billing, auditing, and compliance purposes
  • Ensure confidentiality of patient information and adherence to HIPAA regulations
  • Comply with Medicare and third-party payer guidelines
  • Perform additional duties as needed

Requirements

  • 2+ years of experience in: Prior authorizations
  • Benefits verification
  • Health insurance or direct payer interaction
  • Strong understanding of insurance benefit structures and payer processes
  • Experience navigating payer portals and handling insurance verification calls
  • High attention to detail with a strong focus on accuracy
  • Excellent verbal and written communication skills
  • Ability to manage multiple priorities in a high-volume environment
  • Proficiency with Microsoft Office (Excel, Word, Outlook)
  • Ability to work both independently and collaboratively

Nice to have

  • Associate’s degree or higher
  • Experience within durable medical equipment (DME) or specialty medical device reimbursement

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