Authorization And Referral Support Specialist

• Follow up on patient referrals to confirm appointments are scheduled and completed
• Contact families and providers regarding referral status and next steps
• Manage inbound voicemails and respond to referral-related emails
• Assist with clerical and administrative tasks for the authorization/referral team
• Utilize internal systems to track referral activity and maintain accurate records
• Support coordination of care by ensuring timely communication between patients, families, and providers
• Monitor and manage incoming communications to the department

• Prior experience in referrals, authorizations, or medical administrative support preferred
• Familiarity with medical terminology or healthcare processes
• Strong phone etiquette and communication skills
• Compassionate, patient-focused approach
• Highly organized with the ability to multitask efficiently
• Open to early-career candidates (if hold familiarity with medical terminology)
• Bilingual preferred but not required

Bilingual

• Medical, vision, dental, and life and disability insurance
• 401(k) plan
• Free online training
• Access to top jobs
• Competitive compensation