CrawlJobs Logo

Audit Director - Quality Assurance

https://www.citi.com/ Logo

Citi

Location Icon

Location:
United States , Charlotte

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

170000.00 - 300000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

The Quality Assurance Audit Director is a senior level management position responsible for contributing to the strategic direction of Citi's Internal Audit (IA) Quality Assurance function, in coordination with the IA Head of Professional Practices. The role is also responsible for managing a team of audit professionals and directing the design and execution of quality assurance reviews that span a subset of a global businesses, functions, or legal entities. This role is instrumental in ensuring Citi's internal audit practices are effective, efficient and aligned with industry and regulatory standards. The successful candidate will work closely with senior leadership and foster a culture of continuous improvement.

Job Responsibility:

  • Deliver multiple quality assurance reviews to specification, and ensure the delivery of reports are complete, insightful, timely, error free and concise
  • Conduct periodic assessments of the internal audit processes and practices, identifying areas for improvement
  • Lead the development of innovative practices, including the use of AI and data analytics to drive improvements and enhance QA and audit effectiveness
  • Identify and report risks associated with internal audit activities
  • Provide independent assurance on the design and operating effectiveness of internal audit activities and practices
  • Ensure timely delivery of comprehensive regulatory and internal audit issue validation, including issues arising from external parties
  • Ensure IA meets/exceeds expectations, and support and drive IA's efforts and strategies
  • Improve the identification, measurement, management, reporting and controls in governance, risk and control environments
  • Ensure the adoption of Citigroup and Citibank Audit Committee Charters and the IA Charter, and engage in internal/external negotiations
  • Oversee various tasks to build the audit team, including recruiting staff, developing and training the team, and managing the budget
  • Assist in providing training and mentoring to audit staff on audit and QA practices and standards and audit methodology, as needed
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
  • Contribute to the development of the annual Quality Assurance Plan as it relates to areas of responsibility
  • Prepare and providing periodic reports and presentations for the IA Business Risk and Control Committee, audit committee and executive management as relevant, summarizing the status of the QA plan and results of QA activities, including details of significant issues identified, themes and recommendations
  • Build and maintain relationships with key stakeholders including IA executive leadership and regulatory bodies
  • Represent IA in various forums and discussions

Requirements:

  • 15+ years of experience in a related role
  • Related certifications (CPA, ACA, CFA, CIA, CISA or similar) preferred
  • Demonstrated success in business, functional and people management
  • Consistently demonstrates clear and concise written and verbal communication
  • Demonstrated ability to remain unbiased in a diverse working environment
  • Effective negotiation skills
  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred

Nice to have:

  • Related certifications (CPA, ACA, CFA, CIA, CISA or similar)
  • Master's degree
What we offer:
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Additional Information:

Job Posted:
May 16, 2026

Expiration:
May 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Citi - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Audit Director - Quality Assurance

Deputy Director of Quality Assurance and Quality Control

This position provides a high level of responsible, complex management and polic...
Location
Location
United States , Honolulu
Salary
Salary:
120900.00 - 193490.00 USD / Year
honolulutransit.org Logo
Honolulu
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A combination of education and experience substantially equivalent to graduation from an accredited college or university with major work in quality management, business administration, engineering, or a related field
  • five years of progressive experience in quality assurance, quality control, or related administrative or analytical field
  • experience must include active involvement in developing, implementing, improving QA/QC processes or programs, with demonstrated ability to analyze operations and develop effective solutions
  • a minimum of two years experience in a governmental agency or regulated industry, including experience supervising or managing QA/QC activities or teams
  • candidate must meet the health and physical condition standards necessary and proper for performing the essential duties
Job Responsibility
Job Responsibility
  • Assist, establish, implement, and maintain an effective Quality Management Plan for HART, including methods to investigate, monitor, regulate, and enforce quality standards
  • establish coordination of functions and operations across departments through the development and clear definition of quality assurance procedures
  • ensure HART’s compliance with applicable laws, regulations, rules, and generally accepted industry practices
  • provide additional oversight for the planning, analysis, inspection, design, testing, and/or integration of products and/or components to ensure compliance with HART’s quality assurance program
  • contribute to the development of contractor and quality specifications for design, procurement, and construction contracts
  • oversee internal and external audit, surveillance, and monitoring programs, ensuring compliance with HART's requirements
  • holds the delegated responsibility for ensuring that internal and external audits are scheduled, performed, and followed up
  • review HART’s activities, including contract work performed
  • help to identify and evaluate quality issues or work deficiencies, and initiate, recommend, or implement solutions and procedural changes as needed
  • guide and direct other quality assurance functions, including the conduct of quality engineering reviews of design plans, specifications, procedures, contracts, and request for proposals, for completeness and quality requirements
What we offer
What we offer
  • Medical, prescription drug, vision, dental, and life insurance plans
  • generous vacation and sick leave, earning up to 21 days per year
  • 13 paid holidays annually (14 days during election year)
  • retirement plan contributions through the Employees' Retirement System (ERS)
  • deferred compensation options to invest pre-tax income for retirement
  • flexible spending accounts for health and dependent care expenses
  • pre-tax transportation benefits, including TheBus and vanpool options
  • access to confidential counseling services through the Employee Assistance Program (EAP)
  • additional perks include training opportunities and employer-funded Holo Card for eligible employees to use on public transit
  • eligibility for Public Service Loan Forgiveness (PSLF) program, supporting employees dedicated to public service
  • Fulltime
Read More
Arrow Right

Senior Director Quality Assurance

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part...
Location
Location
United States , West Greenwich
Salary
Salary:
218358.00 - 252850.00 USD / Year
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Doctorate degree and 4 years of Quality/Manufacturing/Engineering experience
  • Master’s degree and 8 years of Quality/Manufacturing/Engineering experience
  • Bachelor’s degree and 10 years of Quality/Manufacturing/Engineering experience
  • At least 5 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources
Job Responsibility
Job Responsibility
  • Lead Plant QA team providing Quality Oversight of 24/7 continuous manufacturing operation and high impact strategic decision making in two (2) multi-product Drug Substance facilities
  • Scope includes on-the-floor support for AR5 Fed batch and AR30 MoF, I-530, Buffer Preparation Area, Media Preparation, Component Preparation Area, In Process Testing Lab, record review, quality oversight of deviation investigations and changes, document approval, and disposition
  • Ensure drug substance is manufactured, tested, stored, and distributed according to current Good Manufacturing Practices (cGMP), Amgen standards, and other applicable regulations and specifications
  • Provide oversight to ensure that Amgen Quality Management System is implemented and maintained in accordance with corporate standards
  • Track performance and drive continuous improvement in the performance and delivery of quality outputs in alignment with Quality strategies
  • Provide quality input and partner with cross-site and cross-functional area leads to advance Amgen’s manufacturing strategy
  • Develop strategies in support of regulatory inspections and site audits
  • Serve as quality representative to regulatory authorities, Amgen Corporate auditors, and 3rd Parties
  • Develop area budget, manage expenditure and identify productivity improvement opportunities
  • Represent ARI Quality in cross-function and cross-site forums
What we offer
What we offer
  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Fulltime
Read More
Arrow Right

Deputy Director - Quality (Medical Coding)

We are seeking an experienced Medical Coding leader to join our team in Chennai ...
Location
Location
India , Chennai
Salary
Salary:
Not provided
accesshealthcare.com Logo
Access Healthcare LLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Deep understanding of medical coding standards and audit processes
  • Experience with automation and AI solutions in coding audits
  • Proficiency in developing and managing quality metrics dashboards
  • Strategic leadership and ability to influence cross-functional teams
  • Strong problem-solving and decision-making capabilities
  • Excellent communication and stakeholder management skills
  • Minimum 13 years of experience in Healthcare Revenue Cycle Management (RCM) and Quality Assurance
  • At least 5 to 6 years of core multispecialty coding expertise
  • Certified Six Sigma Black Belt/Master Black Belt from recognized institutions (e.g., ISI, ASQ, Benchmark, KPMG) with proven project experience
  • Expertise in coding audit frameworks, accuracy improvement strategies, and regulatory compliance
Job Responsibility
Job Responsibility
  • Oversee comprehensive quality audits for coding across in-house teams and multiple vendors
  • Enforce coding best practices to mitigate risks such as missed diagnoses, over-coding, or under-coding
  • Drive external and internal audit programs aimed at improving compliance and accuracy
  • Design and elevate quality control frameworks to ensure coding accuracy and operational efficiency
  • Lead initiatives to reduce error rates, enhance coding precision, and boost productivity
  • Implement cutting-edge, AI-enabled audit solutions such as automated coding reviews and real-time QA tools
  • Monitor and report on Accuracy KPIs, including Missed Error Rate, Extra Error Rate, and Inter-Rater Reliability
  • Utilize robust data analytics to assess trends in coding accuracy and identify compliance risks
  • Develop executive dashboards and reports to provide insights into quality performance metrics
  • Partner with Operations and Training teams to address and resolve coding discrepancies while implementing corrective action plans
Read More
Arrow Right

Audit Director – U.S. Regulatory Reporting Transaction Testing

The Audit Director is a senior level management position responsible for contrib...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BA/BS or equivalent
  • Related certifications (CPA, ACA, CFA, CIA, CISA or similar) are a plus
  • Statistical, Computer Science or Computer Engineering qualifications will be an advantage
  • 15+ years of experience in a related role
  • Understanding of industry best practices and regulatory expectations for Data management (e.g. BCBS 239)
  • Knowledge of data quality software including Big Data (e.g. Paxata, Hadoop) will be an advantage
  • Detailed knowledge of substantive testing methodologies designed to assess the material accuracy of key reports, including data tracing and transaction vouching
  • Demonstrated experience in managing teams and managing integrated internal audit and assurance delivery within a matrix reporting environment
Job Responsibility
Job Responsibility
  • Development and completion (and ongoing update) of an effective audit strategy and plan (including budgets) that provides thorough, risk based substantive coverage of the data utilized in certain U.S. Regulatory Reports
  • Working closely with Product and Function Chief Auditors to ensure delivery of a plan of work that provides assurance for the accuracy of these reports
  • Interacting with U.S. regulators to provide updates and briefings on audit perspectives of the quality of the data utilized in report production
  • Contributes to strategic direction of Citi’s Internal Audit (IA) function in the establishment of reporting methodologies, organizational design and effective positioning of the function to ensure provision of independent assurance
  • Uses excellent communication, leadership and strong management skills to influence a wide range of internal audiences including respective product or, function, executive management partners and external audiences including regulators and external auditors
  • Responsible for the delivery of a high quality, value-added regulatory-required audits on time and to specification
  • Ensures the delivery of an audit reports that is complete, insightful, timely, error free and concise
  • Ensures timely delivery of high-quality comprehensive regulatory and internal audit issue validation, and, where determined appropriate, issue validation on other remediation actions, including issues arising from the external auditors, consultants and other parties
  • Contributes towards the delivery of high impact reports of IA's contributions to executive management, regulators, and Citigroup and Citibank boards' sub-committees, developing trend analyses and thematic reporting
  • Manages multiple teams of professionals
  • Fulltime
Read More
Arrow Right

Quality Assurance Coordinator

As our Quality Coordinator, you will be a pivotal driver of excellence, implemen...
Location
Location
United States , Los Angeles
Salary
Salary:
26.45 - 37.36 USD / Hour
americannursingcare.com Logo
American Nursing Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors degree, and other related coursework in program evaluation, program planning, accounting, or business administration
  • Fire Safety, within 90 Days
  • Experience with Department of Mental Health clinical documentation, billing, and quality assurance procedures and requirements preferred
Job Responsibility
Job Responsibility
  • Attends LA County DMH meetings and trainings pertaining to utilization review, billing and audit procedures, data entry, and reimbursement
  • Educates clinical and administrative staff in the above procedures
  • Assists Director in coordinating UR meetings with clinical staff
  • Conducts internal audit and utilization review activities on cases and informs clinical and administrative staff of any deficiencies
  • Conducts quality control activities to assure compliance with audit procedures
  • Assists the Director in the development of agency intake and discharge planning procedures
What we offer
What we offer
  • medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings
  • Fulltime
Read More
Arrow Right

Quality Assurance Lead - Medical Laboratory Technologist

Full Time Quality Assurance Lead - Medical Laboratory Technologist position at L...
Location
Location
Canada
Salary
Salary:
41.22 - 54.95 CAD / Hour
riversidehealthcare.ca Logo
Riverside Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Member of the College of Medical Laboratory Technologists of Ontario
  • Minimum of six years experience in a multi-disciplinary laboratory
  • Recognized course in health care management or willingness to complete
  • Quality Management courses/experience an asset
  • Demonstrate high level of professional responsibility
  • Demonstrate excellence in computer skills
  • Good physical and mental health—a demonstrated ability to attend work on a regular and consistent basis
  • Ability to work in a high stress environment
  • Demonstrated abilities in leadership roles, effective communication, problem solving, team building, conflict resolution, decision making, managing change and group processes
  • Must function independently, have flexibility, personal integrity and the ability to work effectively with personnel and allied services
Job Responsibility
Job Responsibility
  • Responsible for the development, implementation and ongoing maintenance of a Quality Management System that meets all regulatory requirements and results in standardized consistent high quality laboratory services, including SOP’s, forms, training, IQMH requirements and internal auditing
  • Assist Director, Diagnostic Services with recruitment and hiring of new staff (MLA/MLT)
  • Assists Director, Diagnostic Services in the monitoring and evaluation of work performance of all staff
  • Communicates effectively with all staff within the department, within other departments and with external partners and stakeholders
  • Ensures that staff are kept current on trends and developments and provides opportunity for staff input on these same issues
  • Ensures staff competency by performing assessments in each discipline for all staff
  • Ensure any identified educational needs for staff are met and appropriate follow-up occurs
  • Maintains current knowledge of the Terms and Conditions of Employment for the Non-union Professional & Technical Group
  • Assists Director, Diagnostic Services in developing goals and objectives, and establishes and implements policies and procedures in context with overall organizational goals and objectives
  • Monitors inventory and ordering of material and supplies
  • Fulltime
Read More
Arrow Right

Training and Quality Assurance Manager

The Training and Quality Assurance Manager is responsible for ensuring complianc...
Location
Location
United States , Chicago
Salary
Salary:
97000.00 USD / Year
aus.com Logo
Allied Universal®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or equivalent
  • Pass any State-required training or other qualifications for licensing
  • CPR/First Aid/AED Certified Instructor
  • Instructor certifications in supplement training areas as required by local office (i.e., OC Spray, Baton Techniques, Handcuffing, Crisis Prevention Intervention (CPI), Defensive Tactics, Taser certification, Practical Driver Training Courses, or any other client-specific training as required)
  • Must have a valid driver’s license or be able to pass a state licensing test if driving a company-owned or client-provided vehicle
  • Must be certified to teach all required trainings for the portfolio, including firearms where applicable
  • Minimum of two (2) years of classroom instructor experience
  • Ability to work independently with little to no direct supervision
  • Outstanding oral and written communication skills
  • ability to successfully interact at all levels of the organization, including with clients
Job Responsibility
Job Responsibility
  • Ensure compliance with all required portfolio training, which involves driving compliance efforts and coordinating training classes with the Portfolio Vice President, Area Directors, Regional Training Director, and Regional Trainers across the portfolio
  • Manage the entire portfolio Taser program, encompassing training compliance, inventory management, and conducting semi-annual audits
  • manage customer’s evidence.com account, where applicable
  • Serve as a backup trainer in the absence of a regional trainer
  • Work in conjunction with operational partners (Regional Training Director/Portfolio Vice President) to develop practical training programs at the client and branch level, in order to ensure compliance with contractual and regulatory mandated training
  • Identify, conduct vetting, and establish relationships with local training academies/facilities/3rd party vendors in order to provide support in the form of external training opportunities and/or remote locations
  • Communicate with stakeholders (Regional Training Director, Portfolio operations, Security Professionals, Supervisors, Field and Corporate Training, and Clients)
  • Deliver field training programs in accordance with local, state, and federal laws and regulations, as well as Allied Universal standards in support of Regional Trainers
  • Conduct Mobility Devices (e.g., vehicles, Trikke, golf cart) training
  • Conduct field training & "red team" exercises for Security Professionals and Supervisors
What we offer
What we offer
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly
  • Fulltime
Read More
Arrow Right

Audit Director

The Audit Director is a senior level management position responsible for contrib...
Location
Location
Canada , Mississauga
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of experience in a related role
  • Compliance Risk Management experience in second or third line of defense is preferred
  • Demonstrated success in business, functional and people management
  • Consistently demonstrates clear and concise written and verbal communication
  • Demonstrated ability to remain unbiased in a diverse working environment
  • Effective negotiation skills
Job Responsibility
Job Responsibility
  • Leads a global team of auditors to provide timely and complete assurance over the US Regulatory Issue Validations
  • Responsible for planning of audit coverage and delivery of high quality, value-added Regulatory Issue Validations in accordance with audit methodology
  • Leads validations owned by ICRM and coordinates models subject matter expertise for all other audit teams
  • Proactively manages IA’s relationship with multiple internal and external stakeholders, including senior risk and business executives, and government regulators
  • Uses communication and leadership skills to influence a wide range of senior internal and external audiences
  • provides impactful, valuable and ongoing IA input through active interactions with stakeholders and formal participation at key committees and management initiatives
  • Possesses, through direct hands-on experience, a strong understanding of Audit and Compliance
  • maintains an understanding of key relevant regulations, current business practices and industry trends
  • Supports and endorses the Quality Assurance (QA) function of IA, and resolve issues found by QA, improving audit processes and coverage
  • Ensures the adoption of Citigroup and Citibank Audit Committee Charters and the IA Charter, and engages in internal/external negotiations
  • Fulltime
Read More
Arrow Right