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OpenAI’s IT organization supports the mission of deploying artificial general intelligence (AGI) for the benefit of all. Our team is committed to providing seamless technological support and solutions to ensure that all OpenAI employees are well-equipped and connected. This enables them to contribute effectively towards our AI research, corporate operations and product initiatives. As an Audiovisual (AV) Engineer at OpenAI you will play a pivotal role in designing, implementing and ensuring the availability, reliability, and exceptional ease-of use of our conference room audio visual and video conferencing infrastructure.
Job Responsibility:
Develop and manage the ongoing improvement of conference room audio visual and video conferencing design, build standards and user experience with a focus on five 9s availability
Develop next generation AV automations, workflows, processes, and self-healing systems that proactively detect issues, remediate common failures, and restore service with minimal user impact
Oversee system control code and network standardization to a first-party global standard, deployed everywhere
Oversee AV/VC design and build process for new global office build outs
Define programming and commissioning scope of our AV spaces
Develop and manage integrations between AV and IT systems
Work closely with ITAV Events and Upkeep to refine standards and systems to fit business needs
Lifecycle management for conference room AV/VC technology
Maintain knowledge on latest industry trends in AV/VC
Requirements:
8+ years experience in design, installation, and troubleshooting of enterprise AV including direct experience implementing and using Google meet, Logitech and QSYS hardware at a global scale
Experience with enterprise networking technologies and architectures (Multicast routing, switch configuration, QoS, IGMP)
Advanced QSYS programming experience
Cloud hosting experience, especially for highly available AV services like monitoring and alerting, and distributed AV transport
Proven experience managing global AV office deployments of over 300 av spaces
Demonstrable CAD (Revit, AutoCAD, Vectorworks, Visio) drawing package production experience
Event space design and commissioning experience with production equipment like Vizrt, AnalogWay, Yamaha, Panasonic, QSYS, NDI, Dante Ross, ST2110, Madi, etc.
AV Scripting experience (Lua, Appscript, Python)
Expert with video conferencing platforms (Zoom, Meet, Teams)
Experience developing RFPs (Request for Proposal) for AV integration vendors and managing the bid/build process
Experience with wayfinding and conference room booking hardware and software
Deep understanding of AV over IP (QLAN, ST 2110, Dante, NDI) and how to deploy it safely in a corporate network environment
Experience with IT ticketing systems and maintaining support SLAs
Nice to have:
MCP integration experience
What we offer:
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided
Offers Equity
Performance-related bonus(es) for eligible employees