Audio Visual Technician Job at Encore Global (London)

Audio Visual Technician

Encore Global

Location:
United Kingdom , London

Category:
IT - Administration

Contract Type:
Not provided

Salary:

26000.00 - 28000.00 GBP / Year

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Job Description:

Our technicians enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setting equipment as elaborate as an LED wall to simply ensuring cable is properly run through the venue, our Technicians are the foundation of the events we build and bring to life. They ensure that each event is flawlessly executed, and work with the rest of the team to setup and strike down each event in a timely manner. At Encore, customer satisfaction is our highest priority, our Technicians play an integral part in establishing a positive relationship with each of our clients.

Job Responsibility:

Assist in cleaning, testing, maintaining, prepping and repairing equipment prior to an event
Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audio-visual equipment
Troubleshoot technical issues and resolve problems quickly as they arise
Comply with all Company security and safety measures
Adhere to health and safety regulations and wear appropriate PPE
Report all health and safety issues to the HSE Manager or Project Manager onsite
Work as part of a team on larger scale projects
Strive to exceed the expectations and needs of internal and external customers
Maintain a positive relationship with all clients through effective communication
Meet with guests on site to ensure that their needs are met and the equipment setup is working properly
Monitor events and check in on customers throughout the day
Understand and foster the hotel/venue/client relationship
Understand the technical aspects of the job and demonstrate basic operational ability to troubleshoot and problem solve with equipment and software issues
Handle equipment challenges and changes in a timely and professional manner
Understand company processes, follow procedures and complete systems entry and paperwork accurately
Use the equipment sheets to determine the equipment scheduled for set up and for strike
Interact with other staff and outside vendors for equipment
Increase revenue by utilising floor up-selling techniques
Work with clients to finalise invoices

Requirements:

Previous experience within the Service and Hospitality industry would be preferable
Previous experience in AV / Live events would be preferred
Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial

What we offer:

Private Healthcare
Employee supported volunteering
Enhanced family leave provisions
Perkbox and Employee assistance Programme
Company sick pay
Employee recognition scheme
Generous employee referral scheme
Clearly defined Career path
Access to state-of-the-art technology
Global presence and opportunities worldwide
Long Service Programme
Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Training & Development
Classroom/On the Job Training
Encore University
Career Pathing
Mobility
Relocation
Global Transfer Opportunities

Additional Information:

Job Posted:
January 10, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Encore Global - All Job Offers

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